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Extended Stay America - San Diego - Fashion Valley
- Hotels
- San Diego, CA
About this business
Location details
7444 Mission Valley Rd., San Diego, CA, 92108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
The first room they gave me was not made up so I had to get another room and that room did not have shower curtain.
Rip off It was horrible, my girlfriend has asthma and we specifically chose a non smoking room weeks in advance to get stuck with a disgusting smoke and tar filled room.
Business response:
Thank you for your recent review of your stay. I am sorry to hear that your stay was not well due to being placed in a smoking room. I am grateful for the feedback you provided so we are able to continually improve our hotel. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Get what you pay for. Was ok. The room smelled a the bathroom wasn't the best.
Business response:
The feedback provided in your review is much appreciated. I'm disappointed about the odor in your room and your overall stay being the best. We will strive harder to make sure all rooms are getting better attention when it comes to housekeeping. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.
Just ok. Free breakfast is misleading. I had multiple reservations. One of them got messed up. The hotel was overbooked and we arrived late. The night manager gave us the runaround before he accommodated us. I've seen the other Extend A Stay hotels in better condition. Too many cigarette butts on the stair ways. The free breakfast is pretty bad in comparison to other hotels. They really shouldn't mention it because there's hardly anything out. Just coffee and a cheap packaged danish.
Shabby but great staff mold in shower/tub. pretty run down. The staff was great and accommodating. Felt like a truck stop.
Not worth price Wasn't able to check in until after 6:00 pm..toilet seat was broken..let them know never got fixed ..didn't know they don't clean your room and give you fresh towels unless you have been there longer then 7 days ..room number on hotel doors were very small couldn't read them ..they didn't even ask us for our plate number on car to know we belong there to park ..the only plus is they were pretty close to the beach and Old Town
Don't bother! I booked a 2-queen room and got one king. The AC didn't work, the trash was not emptied, the television had static on all channels, some of the electrical wiring was visible, a large window curtain was used in place of a closet door, there was mildew in the shower and there were many areas of the room where the paint had chipped off. This was the most poorly maintained hotel I've been at. I checked out after 30 minutes. During that time, I visited the front desk 3 times and the poor, young front desk clerk was ... read more
Business response:
Thank you for taking the time to provide your feedback about our hotel. I am sorry to hear that your stay was not well with us. It is very helpful for us to hear from our guests because it helps us to identify any concerns with our hotel. We hope you will give us a chance to make a better impression the next time you are in the area.
Do not stay at this hotel First we were assigned to smoking room. I let reception know I did not request smoking room. Reception states nothing we can do about the room. I had no other choice but to take the room...due to we had appointment schedule. Room stunk! Dirty room ! Hair in bath tub... housekeeping cart blocking stair case to get to room...housekeeper gives me a dirty look cause I'm trying to get around the housekeeping cart..she still refuses to move cart until 15 minutes later... I had no time to complain.... I wi... read more
I hated that it worst hotel stay in a long time. The room was dirty and when I alerted the staff nothing was done to fix it. I plan to never return.
Business response:
Thank you for your recent review of your stay. I am sorry to hear that you did not enjoy you stay with us this time. We will take action to make sure our staff is properly trained to address cleanliness and guest concerns. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Frequently asked questions about Extended Stay America - San Diego - Fashion Valley
How is Extended Stay America - San Diego - Fashion Valley rated?
Extended Stay America - San Diego - Fashion Valley has a 3 star rating with 2,049 reviews.
When is Extended Stay America - San Diego - Fashion Valley open?
Extended Stay America - San Diego - Fashion Valley is closed now. It will open on Sunday at 12:00 a.m.