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Extended Stay America - San Diego - Fashion Valley
- Hotels
- San Diego, CA
About this business
Location details
7444 Mission Valley Rd., San Diego, CA, 92108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Nice location but lacking in cleanliness. The hotel location, although a little bit secluded in a commercial area, is nicely situated with plenty of restaurants and businesses within a 5 block area. However, I noticed tell tale signs of issues when I first got there. I noticed the sidewalks had a lot of stains and cigarette butts sprewn throughout the area. There was a lady sitting outside her room in a beach chair and it looked like she lived there for a long time. That was confirmed later by staff who told me some people ... read more
They gave away our room and left us stranded. My reservation for this hotel said we could check in from 3:00pm until midnight. We were driving quite a distance to get there and got stuck in a lot of traffic, so we were coming in later than we had hoped. At 11:00 pm, I called as a curtesy to them to make sure they knew we were coming and should be there soon. They said I did not have a reservation. I read them my reservation number and she went and looked more and finally came back and said I had cancelled. I let her know we ... read more
The first room they gave me was not made up so I had to get another room and that room did not have shower curtain.
Rip off It was horrible, my girlfriend has asthma and we specifically chose a non smoking room weeks in advance to get stuck with a disgusting smoke and tar filled room.
Business response:
Thank you for your recent review of your stay. I am sorry to hear that your stay was not well due to being placed in a smoking room. I am grateful for the feedback you provided so we are able to continually improve our hotel. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Get what you pay for. Was ok. The room smelled a the bathroom wasn't the best.
Business response:
The feedback provided in your review is much appreciated. I'm disappointed about the odor in your room and your overall stay being the best. We will strive harder to make sure all rooms are getting better attention when it comes to housekeeping. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.
Just ok. Free breakfast is misleading. I had multiple reservations. One of them got messed up. The hotel was overbooked and we arrived late. The night manager gave us the runaround before he accommodated us. I've seen the other Extend A Stay hotels in better condition. Too many cigarette butts on the stair ways. The free breakfast is pretty bad in comparison to other hotels. They really shouldn't mention it because there's hardly anything out. Just coffee and a cheap packaged danish.
Shabby but great staff mold in shower/tub. pretty run down. The staff was great and accommodating. Felt like a truck stop.
Frequently asked questions about Extended Stay America - San Diego - Fashion Valley
How is Extended Stay America - San Diego - Fashion Valley rated?
Extended Stay America - San Diego - Fashion Valley has a 3 star rating with 1,906 reviews.
When is Extended Stay America - San Diego - Fashion Valley open?
Extended Stay America - San Diego - Fashion Valley is open now. It will close tomorrow at 12:00 a.m.