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Extended Stay America - San Diego - Oceanside
- Hotels
- Oceanside, CA
About this business
Location details
3190 Vista Way, Oceanside, CA, 92056, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Stay away!!!! It is a rundown motel with transients. The hallways had a bad stench, the elevator is small and slow, the stairways were filthy. The room itself was disgusting. Stains in the bathtub, dirty bed sheets, water clog in the bathroom, broken toilet seat. Horrible! You get what you pay for. Look elsewhere.
Business response:
Thank you for your honest evaluation. We apologize for the cleanliness issues you encountered as well as for the concerns you had with your room. We will share your comments with our housekeeping and maintenance teams to ensure we prevent such reoccurrences. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, Hotel Management
The pet smells were overwhelming at times. The room was O.K. except for the smell. Dated though.
Business response:
Thank you for being our guest and for reviewing your stay. We apologize for not providing the refreshing room you were expecting upon arrival. We know how critical fresh accommodations are; therefore, we will follow up with our housekeeping staff to make sure we are flawlessly preparing each room for our guests. We are also grateful for the feedback regarding the overall condition of our accommodations, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. We hope to hav... read more
Family trip This place was soo bad, the tub was not draining the water would stay in it forever. The carpets were soooo dirty and full of pet hair that you couldn’t walk bare feet on it. You had to wear shoes or slippers. The beds were so uncomfortable, and there was nothing in the room and in the kitchen at all we had to call and ask the front seat for everything one by one. The room smelled bad. I would not recommend this place at all.
Business response:
Thank you for staying with us and providing your candid feedback. We appreciate all feedback - good and bad - and we take your comments seriously. Please accept our apologies for the cleanliness and maintenance issues you experienced during your stay. Your review has been shared with the team so we can understand what happened and correct our process to ensure a better experience. We would appreciate another opportunity to provide you with a better experience on a future stay. Thanks again! Sincerely, Hotel Management
No sleep! I reserved a queen bed but was told I got the last room with fulls. The person above me stopped from 8pm-1am back and forth nonstop. I had to get up at 2am for work and only had 1 hour sleep. Defeated the whole purpose of staying close to work. I got the last room so I knew I wouldn’t be able to move. I dragged all Fay with no sleep.
Business response:
Thank you for your candid evaluation. We regret we were not able to accommodate you in the room of your choice and for the noise disturbance you encountered. Feedback like yours gives us valued insight to improve our guest experience; therefore, we appreciate your comments. We are grateful for your patience, and we hope you will consider staying with us the next time your travels bring you to our area. Sincerely, Hotel Management
This place is so dirty we refused to stay there. Do not book here. They have too many long time residents and the place is gross.
Business response:
Thank you for taking the time to review your visit to our hotel. We are truly sorry your room was not in the spotless condition it should have been when you arrived. We will be taking steps to ensure oversights such as this do not happen again. We hope you will consider giving us a second chance the next time you are in our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Diego - Oceanside
How is Extended Stay America - San Diego - Oceanside rated?
Extended Stay America - San Diego - Oceanside has a 3.5 star rating with 2,011 reviews.
When is Extended Stay America - San Diego - Oceanside open?
Extended Stay America - San Diego - Oceanside is open now. It will close tomorrow at 12:00 a.m.