This profile has been claimed by the business owner or representative.
Extended Stay America - San Diego - Sorrento Mesa
- Hotels
- San Diego, CA
About this business
Location details
9880 Pacific Heights Blvd., San Diego, CA, 92121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bad experience and I will avoid going back again. Horrible shower with very little water and noisy sound. Bad smell the moment walk iin. AC didn't work efficiently and also generated loud noise. Everything wasn't to any satisfaction per listing price.
Dirty and Outdated The room was dirty. Floors dirty, bathroom dirty. Old and outdated.
Just don't use the kitchen! We were going to cook during out stay so we called the front desk for pots, pans, plates, cup, &etc. I had to go pick it up at the front desk. When I got there there was no there, just a plastic box of 'supposedly' clean plates. The plates were oily and the cups had mold(?), some type of brown/black residue that won't wash off easily unless i scrap it with my fingernail. Ended up only using the pan and pot. Other than that, if you're not using the kitchen, this place is a okay place to stay for a ... read more
Like a motel 6 Front desk lady was VERY rude to a customer who was in front of me when I was checking in. Room was very outdated I would not recommend staying her unless you are on a tight budget. It is the perfect place for a construction worker who is out of town for work because of the kitchen.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, I have coached our staff to ensure we are providing each guest with a comfortable stay and professional customer service. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We would love to have another chance to provide you with a better experience at our hotel the next time ... read more
Frequently asked questions about Extended Stay America - San Diego - Sorrento Mesa
How is Extended Stay America - San Diego - Sorrento Mesa rated?
Extended Stay America - San Diego - Sorrento Mesa has a 3.4 star rating with 2,327 reviews.
When is Extended Stay America - San Diego - Sorrento Mesa open?
Extended Stay America - San Diego - Sorrento Mesa is open now. It will close tomorrow at 12:00 a.m.