Extended Stay America - San Francisco - San Carlos

Manikandan 

on Expedia

3 years ago

This unit is not so clean. 

Hisanori 

on Expedia

3 years ago

Old facility 

Nathan 

on Expedia

3 years ago

I liked this place they seemed great we got switched here because of a terrible facility originally being unable to have us....then we were switched here where a manager who had previously been called and I formed of our situation was willing to help us and said to come in and we were booked here and hoping arrival he would not let us check In because "AHMAIL" who was manager and informed we had been out in the rain and delayed hours previously at the other hotel .. would not let us check in while it was pouring rain and I h... read more

Sabrina 

on Expedia

3 years ago

What a waste After traveling half the day and all night we decided to aquire lodging. We made an earlier trip to the grocery store in an agreed attempt to eat healthy and cook our meal, leading to the fact of our need for a kitchenette. Calling around at 5am and we were only able to speak with a few establishments before finally speaking with a lady at the Extended Stay America Suites San Carlos Ca. She stated there were available rooms and she would be happy to check us in anytime after 7am on Nov.12,2021. Although thirty m... read more

Ruth 

on Expedia

4 years ago

The room that i stayed in was not clean at all. It had so much dust in the room and i wasnt able to open the window for ventilation. The floors were sticky. AC did not work either. It was a horrible stay and would definitely ask for my money back. 

Anonymous 

on Expedia

4 years ago

It was picked because it was close to downtown RWC. I arrived there around 2 or so. Was told I could not check in until 3 even if they had rooms ready. Very rude person. Very disappointed that it didn't have coffee in the room.No conditioner or hand cream in the bathroom.My room key didn't work 3 times and when I went down to have it replaced the front desk told me to not put it next to my phone. I replied that I had it in my pocket and that I know not to have it next to my phone. It say a take a go and there were only bars ... read more

Anonymous 

on Expedia

4 years ago

The room was not clean, hair on sink and tub. Had to clean it myself.