Extended Stay America - San Francisco - San Carlos

Anonymous 

on Expedia

4 years ago

The rooms are very cold and the heater takes Forever to heat The room there’s no heating vent in the bathroom it’s freezing. There’s no coffee machine and the staff don’t even offer any info about amenities. Eilyn at the front desk only answer is” I don’t have anything available” TERRIBLE PlACE TO STAY...🙁☹️ 

DA 

on Expedia

5 years ago

horrible experience. the bedsheets weren't clean, the water didn't drain, the internet didn't work. 

Ethan 

on Expedia

5 years ago

very poor conditions with such price!!!will not stay there again! 

Anonymous 

on Expedia

5 years ago

Didnt stay there was suppose to receive a refund but didn’t 

Trenton 

on Expedia

5 years ago

Was expecting a more updated and comfortable stay. Bed was very uncomfortable and there were food smells that poured into the room at around 3 am. Needed a room for the night do to family being in town, and the price was very affordable. Just not what was expected 

Thomas 

on Expedia

5 years ago

Very Disappointing This hotel was not worth the discount through Hotels.com. The woman at the front desk looked as if she had no interest in helping us. We were told it would be $11 a night for “self park”, when Hotels.com has $10 listed on the site. I was told by the desk person that “All hotels in San Francisco charge for parking - nope! Incorrect. So we were overcharged for parking. Their were brown stained towels hanging on the shower curtain rod, the hanger fixture “mounted” on the door fell off, there was a small hole ... read more

Tajinder 

on Expedia

5 years ago

They said they don’t have room, I called Customer care they put me on hold for 30 mins then they disconnected the phone, it’s embarrassing, I am going to file case against Expedia for harassment