Extended Stay America - San Jose - Downtown

Anonymous 

on Expedia

7 years ago

Mediocre have stayed at nicer motel6s. No ice machine air vent directly above bed couldn't get temp below 70 no plug in drain in bathroom sink mold in shower head paint in bathroom patched and not matching 

Kristin 

on Expedia

7 years ago

OK if you don't need to sleep Mattress was very firm and uncomfortable. The walls are very thin so I heard our neighbors toilet flush, running water and doors open and close. Won't stay here again. 

Anonymous 

on Expedia

7 years ago

Not the best Breakfast included meant coffee (available 1 day out of 3 I was there) and Nature Valley bars. 

Robert 

on Expedia

7 years ago

You get what you pay for Although it is a "no smoking" hotel, my sister and I both smelled the strong smell of cigarette smoke the entire length of the hallway leading up to our room. Unlike most hotels, this one does not include a personal 1 cup coffee maker in the room. The advertised "free continental breakfast" consisted of coffee, oatmeal and granola bars. No juices or pastries. Room was clean enough. 

Stephany 

on Expedia

7 years ago

wound not recommend This hotel is completely gated for security but gait doesn't work so guests cannot get in without calling hotel and waiting for someone to come open it. Room key didn't work... when down and got another key and it didn't work either. Once inside the room the curtains were hanging off the sliding rod and therefore could not close curtains. Carpet was filthy and old. Bedding was old and dated. Asked to switch to another room and was accommodated. Front desk personnel very nice and quite embarrassed about th... read more

Aziz 

on Expedia

7 years ago

Do not stay at Extended Stay No front desk staff after 11pm. The entire facility is gated and looks like a prison. No way to get in without a front desk person buzzing you in. Very inconvenient 

Maurilio 

on Expedia

7 years ago

Too much trouble !! I made reservation for 2 nights & supposedly had reserved a king size bed upon checking in I was told only room available was queen bed & my reservation was only for 1 night ... Next morning I'm told I need to checkout & when I go to front desk they finally find my reservation for next day & I'm told I have to move to room on 3rd floor .. Staff not so friendly probably will not return !! 

christina 

on Expedia

7 years ago

We had no pillows We had no pillows and there was lots of rust visible in the bathroom and shower. I could not take a bath or my kids a bath because there was no plug .