Extended Stay America - San Jose - Downtown

john 

on Expedia

7 years ago

Terrible place - do not stay here Only here 1 night before heading on plane tomorrow, this is the worst hotel we have ever encountered, get to room, theres no coffee machine, no cups, tea etc. we ask the guy at reception where the town centre is, he says 1 mile down the road, we walk almost 2 miles and all we see is jail bond places, when we see him later he says, "it could be further", thanks for wasting our 1 night here. I also ask shouldnt we have a coffee machine, his reply, "you have to ask for one" , brilliant weve jus... read more

Cynthia 

on Expedia

7 years ago

Unhappy stay Not happy with this place. Staff was nice but I had to ask for pans and plates. The toilet kept getting clogged. The bath tub stopper got stuck and maintenance was not available till the next day and still didn’t come until I called the next morning. He came about an hour and a half before checkout. Breakfast was literally a muffin or granola bar and coffee. No juice or milk. I was not happy at all and will not be returning. 

Javier 

on Expedia

7 years ago

Hotel Close to San Jose Airport Disappointing to say the least. The hotel badly needs a renovation. All hallways were very dirty, my room was not clean enough, air conditioning was not working, the bed was terrible. 

greg 

on Expedia

7 years ago

Hotel room was not completely clean, leaky tub. I would rate the experience at this hotel as fair 

TR 

on Expedia

8 years ago

Very mediocre hotel The staff was friendly but very hard to understand with their very strong accents (India? Pakistan?) You can tell that this hotel is old with cheap upgrades and repairs. The toilet ran most of the night. The TV was barely watchable with 1950's snow on every channel. The free wireless was horrible. I finally gave up and used my phone's data which was 10 times faster. The free breakfast bar (?) was weak coffee, tiny wrapped muffins and granola bars. I guess for my needs, (check in, sleep, wake, shower and s... read more

Anonymous 

on Expedia

8 years ago

staff is friendly, how ever they don't clean the room, ans it have an estrange smell, i did not fill good the WiFi is very slow, so you have to paid about 5 Dlls a night to get a decent speed, also if you one you room clean there is an extra cost of 20 Dlls per night , besides that was not very clean to begin with, i prefer to look for other place to stay 

Martyn 

on Expedia

8 years ago

Smells like Ashtray Booked non smoking room at hotel only to find that my room was located on 3rd floor that had been 6 weeks before the smoking floor and everything just stank of cigarette smoke complained and wouldn't relocate me. Also just generally shabby hotel and not cheap. 

Tony 

on Expedia

8 years ago

Terribly Dirty Room The room floor is terribly dirty. I need to use two towels to mop the floor! The trash can is filled up with garbage without cleaning. I FOUND THERE ARE OTHER PEOPLE’S HAIR ON THE BED! I really doubt if they do clean up the room or not? The hair dryer is out of order!