Extended Stay America - San Jose - Downtown

Anonymous 

on Expedia

8 years ago

Beds are old and stink, bathroom shower curtain makes whole bathroom smell like mildew. 

Anonymous 

on Expedia

8 years ago

Unclean and Uncomfortable Unclean. Gobs of hair in the shower. Pull out sofa sounded like a flock of geese every time someone shifted in it. It also didn't lay horizontal. The head was lower than the feet. No place such as a vending machine, to get water. Can't believe people would stay here long term. Only redeeming quality was the proximity to the airport, 

Anonymous 

on Expedia

8 years ago

Not so good The rugs were dirty , the hallways stunk like Manuer and my pull out couch had no sheets for my son 

Anonymous 

on Expedia

8 years ago

Stay away Room was dirty on check in, there were used towels and wash clothes in bathroom. Room was never cleaned, air conditioning did not work properly. Walls are extremely thin I could hear every conversation even the ones across the hall 

Anonymous 

on Expedia

8 years ago

Arrived in town late, got our room key when we got in our room the lights were not working. There was garbage throughout the whole third floor which made the hallways smell disgusting. Literally almost threw up walking to the elevator. 

Ana Bertha 

on Expedia

8 years ago

REALLY BAD WHEN WE GOT TO CHECK IN THEY TOLD US THEY WERE RENOVATION SOME ROOMS AND ALL THEY HAVE FOR US WAS A ROOM PARTIALLY READY. THEY WERE NAILS ON THE FLOOR, UNFINISHED CLOSET, UNCOMFORTABLE TO SLEEP 3 ON A KING BED WHEN WE ASKED FOR TWO DOUBLE BEDS. IT WAS PASS MIDNIGHT WHEN WE ARRIVE SO DECIDED TO STAY ANYWAY. 

Dohyung 

on Expedia

8 years ago

Least satisfied stay ever The front desk lady was terribly rude and unkind. Bed sheets and blankets were badly stained and no housekeeping done during my stay. No compliment water was provided. I just wouldn't recommend this hotel to absolutely anyone. 

Anonymous 

on Expedia

8 years ago

Infestation they gave us room 302 that had bad bugs we checked Ravi the manager is very rude - we booked this hotel because they said it had kitchen - when said to Ravie stove doesn't his response to me was what you want me to do , I said provide me with a working stove than he insulted me by saying who goes on vacation to cook my response to him was why do you have a hotel if you don't want gust to cook? hotel advertised to serve breakfast, its only prepackaged muffin -and if you are not there early enough good luck getting... read more