Extended Stay America - San Jose - Downtown

Anonymous 

on Expedia

8 years ago

Good location Dirty bathroom with hair in bathtub. The receptionist was no where to be seen for 10 mins all that was on the desk a sign saying he was away and to press 0 to call him. I pressed 0 and no one came when he did come he looked annoyed and gave me sorry only after complained all he said is he forgot to take the portable phone that's why he had no idea I was there 

Anonymous 

on Expedia

8 years ago

Unclean and uncomfortable. Very nice hotel staff though. 

gloria 

on Expedia

8 years ago

WOULD N OT RECOMMEND TO A DOG I WAS CHARGED 2 TIMES FOR THE SAME UGLY ROOM, WOULDN"T RECOMMEND THIS PLACE TO A DOG 

Anonymous 

on Expedia

8 years ago

夜中になぜか？他人がドアのロックを開けた。２階と３階を間違えたと言っていたが、何故ドアが開いたか？疑問。翌日、ドアが自動で閉まらない状況になってた。対応はして頂いたが、仕事の関係上、ドアの対応前に外出をした。セキュリティ上非常に不安であった。 

Reid 

on Expedia

8 years ago

Smokers rejoice Location is ok. It's close to a light rail station. Check in took a while. I waited about 5 mins before I saw a small sign that said dial 0 for help. It then took another 3-5 mins for someone to come up. Room and hallways smelled of cigarette smoke. I ended up bringing a deodorizer from work to leave in the room. There was garbage under the bed and cigarette ashes on the floor next to the bed. I left a note in the room with my email just to see how long it stays there before the next guest finds it. I'm sure ... read more

Anonymous 

on Expedia

8 years ago

Room had not be cleaned and we had to be moved to another room. 

Sean 

on Expedia

8 years ago

Would not stay here again!! The hotel had a strong smell, us and some friends had separate rooms both smelled of cigarette smoke. They had left dirty sheets on hide a beds. Garbage under hide a beds. Local area is not the best. Would not stay here again! The breakfast was coffee, granola bars, and muffins 

Anonymous 

on Expedia

8 years ago

Too bad Too bad service on staff. I had to wait too long time to check in and check out. 

Anonymous 

on Expedia

8 years ago

Worst experience The worst experience I have ever had in a hotel. Motel 6 much better than that crap.