Extended Stay America - San Jose - Downtown

Anonymous 

on Expedia

8 years ago

Skip this place. Check in was painfully slow, then I was assigned a room that was occupied. Room was not clean, bed and bedding was old. Said there was free breakfast but it was granola bars and individually wrapped muffins, no cream for coffee other than the sweetened flavored creamers. 

Anonymous 

on Expedia

8 years ago

Room had use dirty towels with dirty bathroom Room was absolutely disgusting. There was a messy bed dirty dishes and not to mention that there was towels on the floor that were already used in the bathtub was dirty with pubic hair in it and it was just totally all in all disgusting and the manager was very rude to 

Lia 

on Expedia

8 years ago

Bad hotal to stay The room and the halways were stinky for non-smoking room. The sofa bed was uncomfortable the kids had hard time to sleep in it, also there was a lot of trash on and under the sofa bed. The breakfast they provide was not that great. The next day tried to canel the resvation however, they said no money back so I had to stay for the duration. 

Ramon 

on Expedia

8 years ago

The hall ways smells dirty bugs were in the room..I would like a refund or complimentary night 

Gadner 

on Expedia

8 years ago

Reasonable - lower price but services poor Reasonable, but could be better. 

Dave 

on Expedia

8 years ago

Noisy run down motel My room was very noisy from an air handling system that ran in the hallway outside my room. My key did not work two days, locking me out of my room. There is no one in the office until 7am, so I had to wait for someone to show up. They don't make up your room if you stay less than five days. The room was in need of a significant upgrade.