Extended Stay America - San Jose - Downtown

Nora 

on Expedia

6 years ago

The first, the front took copy of my drivers licenses and credit card front and back since there was nobody there knows how to use credit card machine and they refuses me to back the copy when I was checking out. So I know if my identity was stolen who to go. Second there was blood on my towel which was I am sure biohazards. On top of malfunctioning drain in shower tab that do not drain. Lastly, there was not warm breakfast provided unless hot water and packages of oatmeal was considered as hot breakfast. I stayed extended s... read more

Anonymous 

on Expedia

6 years ago

As budget motels go - this one blows There's no way into the hotel except via a locked gate with a buzzer. If no one answers the buzzer you don't get in. 

Anonymous 

on Expedia

6 years ago

Our 1st and last to stay at this place.was filthy, bathroom door broken, bed was squicky. Would not go back again hotel needs a lot of face lift. 

Felipe 

on Expedia

6 years ago

Great location, bad customer service Had to wait at the gate calling under heat weather, until guess came in and could go inside when told front desk lady (Rianna) she seem to be careless; also wifi very poor. 

Anonymous 

on Expedia

6 years ago

Getto for the price the ropm was dirty finger pronts on mirror lookeded loke mad ar bsthroom had hsir in tu. Floor had stain needed moped staff was rude when asked for saome coffee 

Jasper 

on Expedia

6 years ago

the sink is clogged at the tub. They should have checked it first before accepting any clients! 

R 

on Expedia

6 years ago

Nasty - Locked down must be high crime area. rooms where old and drab 

fdjskalfjsiaofn 

on Expedia

6 years ago

No daily clean. No daily change of towels. Please note that you have to go through the iron door through pin or calling the person at door.