Extended Stay America - San Jose - Downtown

Anonymous 

on Expedia

6 years ago

Location! Location is convenient but the room and internet connection are so terrible. There are some restaurants and 7-Eleven in walking distance. However, the quality is not a hotel to pay more than $200!! 

Todd 

on Expedia

6 years ago

A lousy stay nowadays... The first room that we were put in, was not cleaned up after previous guest. We were put in another room and it faced the street, which was very noisy. The free breakfast which Extended Stay website didn’t list details about, was only coffee, tea, small muffins and granola bars. They had free Wi-fi which was lousy and we kept losing the connection to. The heating/ AC unit was lousy too and it would blow up the curtains, so you had to put something on them to keep them closed. The TV had less than a d... read more

Anonymous 

on Expedia

6 years ago

A long time customer of Expedia for the great service extended at all times. I had a really bad experience with my stay at Extended Stay America San Jose - Downtown. We had booked 2 rooms for 2 nights. We arrived around 10:00 pm and the check in was OK. One of the room allotted had a bad musty smell. The wardrobe was the missing the door as well as hangers. There was no carpet in the main area of room (When compared to the 2nd room) Radio clock was missing and the temperature control was broken (Showed ERR) as message. In th... read more

Anonymous 

on Expedia

6 years ago

The bathroom was not clean, the wifi was terrible, the breakfast was poor and no one cleaned the room for three days. 

shawna 

on Expedia

6 years ago

Not worth the money I was pretty disappointed when I opened the cabinets in the kitchette that nothing was there. Apparently I was to order my kitchen tools? Also the bathroom was either stained or damaged in areas. Tv signal was not consistent either. 

Stevie 

on Expedia

6 years ago

Awful smell in the room. Was told not to put toilet paper in the toilet because they have old plumbing