Extended Stay America - San Jose - Morgan Hill

JENHO 

on Expedia

6 years ago

不推薦 預定非吸菸房，房內卻菸味很濃，蓮蓬頭壞掉無法固定 

Anonymous 

on Expedia

6 years ago

The Ac was broken and they were not able to fix it and I did not get reimbursed for anything. 

roel 

on Expedia

6 years ago

Not happy at all First of all they said the beds were Queen size not true they were full size beds the night was very uncomfortable. 

Dawn 

on Expedia

6 years ago

Only if you Must Staff nice I stayed only because I was traveling with a 6 pound rescue. The paint was peeling corners dirty, I could hear the TV in the room behind my bed until after midnight, then at 2am a woman yelling in the hall had I not been alone I'd have left then.The oder in the hallway at 6am was awful the lady who checked me in was kind tho 

Anonymous 

on Expedia

6 years ago

I book two rooms but only one available. We share a room a night. Terrible staff . I need refund. 

Anonymous 

on Expedia

6 years ago

HORRIBLE!! Couldn’t get checked in even though we had confirmed reservations through Expedia!! They made us wait in the lobby for an hour at 1am!! NEVER EVER EVER AGAIN!!!!! 

Anonymous 

on Expedia

6 years ago

Not good Difficulty communicating with the clerk. She wasn't answering questions as asked. The elevator had a bunch of dog hair in it, looked like a dog was trimmed inside of it. We get to our room and the toilet was dirty inside and the toilet seat was falling off. We asked for another room and was told that there weren't any. No ice machine. I went to the clerk and asked about a ice machine and was told that there is a Wall Mart around the corner or fill ice trays. 

Anonymous 

on Expedia

6 years ago

Worn down facility. Peeling tubb, musty room, loud AC, flies around check in desk, rat bait boxes around the perimeter of the building