Extended Stay America - San Jose - Morgan Hill

Anonymous 

on Expedia

6 years ago

Very bad customer service said there was breakfast but no breakfast was served just coffee and Granola bars dirty room old spoiled food in the microwave old bathrooms never again 

Sally 

on Expedia

6 years ago

Room needs updating Bathroom tub was scuffed up Door looked old and beat up 

KM 

on Expedia

6 years ago

Property overall was ok. Downfall, the halls smelled like weed and to check out I waited for a long time. 

Esteban 

on Expedia

6 years ago

There were bedbugs and they bit us and when we made the report with the people in charge of the hotel they did absolutely nothing to give us another room or at least reimburse us the money. 

Garry 

on Expedia

6 years ago

fire alarm hanging down from celling with wires showing The ice box made so much noice that I had to unplug it at night 

Anonymous 

on Expedia

6 years ago

smells bad, rude service Called several days ahead and was promised early check in to make a wedding on time. check in was slow and staff was rude, seeming to slow down pace when we stated we were in a hurry to get to a wedding. 

Mike 

on Expedia

6 years ago

Bad Service Worst ever. After check in they were unable to provide a clean room. They wanted me to travel 45 minutes north to another property. Once I realized this wasn’t feasible for work I asked for refund. They refused and and after several phone calls to the manager with none returned and a email no response from this organization. terrible service