Extended Stay America - San Jose - Morgan Hill

Anonymous 

on Expedia

6 years ago

IN the morning when I go get some cofe the staff made me rush because they said you have 5 minutes 

Bill 

on Expedia

6 years ago

From the moment I pulled in the parking lot I questioned my company's decision to put me up here. Limited parking to begin with and then people decide that it's ok to park in two spots (including staff). I drove around back and a couple of guys were working on a pickup. I came back one day and another guy was detailing his vehicle in the parking lot. The rood had definitely been smoked in and the was a cigarette burn in the blanket. One morning someone had apparently stolen the muffins so there was no breakfast for anyone as... read more

Anonymous 

on Expedia

6 years ago

The negative reviews are completely ACCURATE about this hotel. This was by far the worst hotel I have ever stayed. It seemed like there were some shady dealings happening in the back parking lot of the hotel. Unfortunately we were limited and had no choice but to stay here. 

Anonymous 

on Expedia

6 years ago

Wow. Where do I start? The check in clerk was not familiar with the site. I asked about the reduced rate for a local gym (as advertised) and she didnt even try to find out the info. The lobby and elevator were very run down and dirty. Kitchen counter was not wiped down, no coffee pot or glassess. Had to request coffee pot twice and never received any creamer. Tv remote was taped up to keep battery cover on. Toilet clogged. Grab and go breakfast was coffee and dry bags of oatmeal. Creamers at grab and go looked old when pumpe... read more

Anonymous 

on Expedia

6 years ago

The room was old, dirty, and smelly. The room was also in disrepair. 

Anonymous 

on Expedia

6 years ago

I didn’t like it at all!! Our check in was delayed by 4 hours because they only had one housekeeper on hand. The rooms didn’t even get cleaned they were still dirty worst experience of my life. 

Laura 

on Expedia

6 years ago

Rooms weren’t available at check in. We had to wait hours before we were able to check into our rooms. Rooms weren’t stocked with We will never stay here again. 

Anonymous 

on Expedia

6 years ago

Hotel is dated, durty, smelly. Walls stained, durty doors, elevator smells, rooms are also smelly. Slept in clothes and shoes. Chairs and desk stained. Toilet broken and backed up, crap came out all over the floor. Too much negative to write... Never going back here or recomending this hotel to anyone.