Extended Stay America - San Jose - Santa Clara

Mithun 

on Expedia

9 years ago

Expensive hotel with bad service When i got into the room for the first time what i say is a bad towel left hanging in the bathroom and trimmed hair whole over the floor and closed . Towel smells horrible and covered with trimmed hair. When i informed this to the person in the front desk he told me house keeping is not his job. 

nahee 

on Expedia

9 years ago

조용한 호텔을 원하시나요? 변기 물도 안내리고... 무료와이파이래놓고 와이파이도 안되고 이동수단은 우버택시뿐이고.. 싼가격에는 괜찮음 

Anonymous 

on Expedia

9 years ago

I was not impressed I REALLY liked the staff, very friendly. We checked in on October 11th and got to the hotel at about 10pm, whoever the man was who checked us in had awesome customer service. Unfortunately I just won't stay at an Extended stay again. For the price I paid to spend a week here, we couldn't have maid service even once. Where other hotels we need to put a sign to keep the maids out. I'm not impressed at all. 

Anonymous 

on Expedia

9 years ago

A dead bug was on the wall , they forgot to leave the soap and shampoo in the room. There was a horrible noise 

Shannon M 

on Expedia

9 years ago

Dirty plates in drawers gave us a room that was occupied 

LifeSaver 

on Expedia

9 years ago

Would NOT RETURN Terrible experience! The bed was uncomfortable. Toilet overflowed and room had to be changed. Faucet from tub leaked loudly. Had to place a towel in the tub to absorb the water and cushion the noise. Heater and fridge make loud noise throughout the night making it very hard to sleep. Nothing is in walking distance to eat or purchase. What's in the area closes early and delivery is also not an option past around 10pm (which where I come form i still early). The "breakfast" they claim to serve is a lie. It is ... read more

Anonymous 

on Expedia

9 years ago

hallway smelled bad. room was not serviced. 

MASAHITO 

on Expedia

9 years ago

列車が裏を走ってうるさい