Extended Stay America - San Jose - Sunnyvale

Anonymous 

on Expedia

9 years ago

Room was very outdated, right next to freeway with lots of noise and some lights did not work. 

Anonymous 

on Expedia

9 years ago

I would not recommend this hotel to any one the hotel staff do the absolute minimum the maintenance of the hotel is shoddy the only plus was it was convenient for my work in will never stay there again 

Anonymous 

on Expedia

9 years ago

disappointing... first room they gave me still had food in the refrigerator from the last guest and the heater would not work, requested a different room which they granted but the heater didn't work in that room either, this one at least ran but only blew cold air so I just unplugged it and vowed to never stay at another extended stay America again 

chris 

on Expedia

9 years ago

Didn't know I needed to take a can of raid Walked into my room one evening and was greated with the sight of a cockroach. 

Josh 

on Expedia

9 years ago

Do not stay here. It was absolutely gross. All the carpets were stained the bathroom was dirty. They make you put a $100 deposit to be able to have the dinnerware and when I got the coffee pot there was molding grounds still in it. 

Anonymous 

on Expedia

9 years ago

Dive My first room was truly gross. There was a cockroach living in the bathroom and black hair all over the sheets. I called the desk and was switched to another room. It was ok but, unfortunately, the heating unit did not work. A ton of dust balls spewed from it when i turned it on. The whole room was really dusty. But at least the bed looked clean. 

Anonymous 

on Expedia

9 years ago

Cleanliness is certainly not their priority. Would certainlyh not stay there, particularly for the amount they're charging for their rooms. 

Anonymous 

on Expedia

9 years ago

the hotel needs to update their wifi service to the twentieth century.....maybe even the twenty-first century. The signal strength in my room was almost non-existent....which is a deal killer in this day and age. Won't go back....and oh, by the way, the bed is uncomfortable. 

Anonymous 

on Expedia

9 years ago

Beware! This was the worst hotel ever. They only service the room once a week, therefore during my three night stay, staff never made a bed, changed towels or emptied trash. Ever when asked, to provide service, the response was "we only clean once a week" and "there are trash bins outside". I would have received bet treatment from Motel 6!!