Extended Stay America - San Jose - Sunnyvale

HECTOR 

on Expedia

9 years ago

Disgusting. Staying here was terrible and I won't be back. The bathroom stank like it had never been clean. The carpet was dirty. The bed was not comfortable, the comforter was dirty. My wife wore slippers the entire time. 

Vishav 

on Expedia

9 years ago

Bad hotel! It was my worst stay there ever. 

Mary 

on Expedia

9 years ago

Avoid this dump if you can. Every aspect screamed neglect from sanitation, cleanliness, room attributes....there was a "kitchen" but not one utensil or plate or pot in the place. The mattress died decades ago and the sheets and towels were skimpy, bare and rough. Even the TV was miserable;you get only Fox news and 3rd rate channels. 2 stations listed as sports were little more than commercials for Dish TV. This place is a disaster but had to stay to get the variable room rate or would have paid close to $300 for the initial ... read more

Fabiola 

on Expedia

9 years ago

Smelly, lots of spiders Hotel was smelly and had lots of spiders bed aheets smelled old 

harish 

on Expedia

9 years ago

Ok Took 10 mins for the sales associate to come and check us in. They should have a convenient way of checking and not guest wait outside for associate to be woken up by call box. Associate was Rude and didn't want to talk at all. No smile at all and Horrible breakfast. Just coffee and one muffins. We got two tiny pillows. 

steve 

on Expedia

9 years ago

Hadn't been cleaned in a while Room was cheapest in area, now I know why. There was toothpaste splatter on bathroom wall. Still a drop of dried urine on toilet seat. Long hair's in fridge, and both room counter. The sheets didn't smell fresh, so I changed them myself right away. The stove had caked on dust on it. Not a single utensil, u have to check out any silverware with reception . 

Anonymous 

on Expedia

9 years ago

Mehhh... The only good thing about this hotel was that it was relatively close to where I needed to be for a couple of days of meetings. The room was old, dated and smelly. The staff was fine - strait-forward, but far from friendly. Very limited hotel amenities (for example, no ice anywhere...). And the "continental breakfast" amounted to a granola bar and a cup of coffee. Not much to praise here. 

Anonymous 

on Expedia

9 years ago

Did not even have plastic cups in the bathroom, let alone a water glass... 

Chelsea 

on Expedia

9 years ago

Filthy hotel Unfortunately I booked a hotel last minute to stay after the Beyoncé concert and all that was available was this hotel. The hotel decor and furniture is antiquated and the rooms smell musty. There was no hand soap in the bathroom so I used shampoo to wash my hands. But the worst part was I woke up to a cockroach crawling on my neck. Half asleep, I had squished it in my hand and was completely disgusted after I realized what happened. I immediately packed my things and headed to the front desk where I was told th... read more