Extended Stay America - San Ramon - Bishop Ranch - West

Gabriella 

on Expedia

5 years ago

NIGHTMARE THEFT BY HOTEL STAFF First off, I’ve given many nights and lots of money to this hotel for this trip and the third day I booked I was out for a couple hours on 4/24, TONIGHT ACTUALLY, and came back in the middle of the night on 4/25 at 1:35 am and a cleaning lady named, GREORGIA or something spelled like it, was in my room going through me and my girlfriends bags and throwing all our stuff in the trash while putting our valuables to the side so, she could collect them after she was done. I found my medicine missing... read more

NotAGoat 

on Expedia

5 years ago

The staff were great! Or rather, I should say the one staff member I met, who was there at 11 PM when I checked in and still there at 8:30 when I checked out, was great. The room was more or less expected. Nothing fancy, but a decent studio. The issues: * I walked in and turned on the light switch. No light, but the alarm clock (nowhere near the bed!) did turn off. The light that should have turned on was entirely unplugged, as that was the only way to turn it off, there being no switch on it. And the plug that the alarm clo... read more

Anonymous 

on Expedia

5 years ago

Room water pressure in sink and shower is poor. Door needs a weather strip on bottom to close 1.5 inch gap and to keep cold air from entertaining room. 

Anonymous 

on Expedia

5 years ago

They need to put a large sign up indicating where the Registration office is. Also, the rooms going to the rooms in the aecond Annex is Unsafe after dark, plus no elevator. 

Christy 

on Expedia

5 years ago

Don’t stay here I didn’t end up staying. It was really not nice at all. Run down, not fresh paint, smelled, drawer in kitchen broken. They had bed bugs only 6-months ago. They wouldn’t give me money back .