Extended Stay America - Santa Rosa - North

Jerilyn 

on Expedia

9 years ago

Bad deal The air conditioner didn't work well, the bathroom fan was really loud, and cops showed up!! Also, the price was higher than quoted 

Anonymous 

on Expedia

9 years ago

Nice outside. Terrible inside. The outside of the hotel looks great. The front counter staff didn't seem too friendly. The room felt dirty. The bed was just thrown together. Nothing was wiped down from the last guest. There were water stains on the counters and table. Rooms felt a little outdated. Location was pretty good and the parking lot felt safe. 

Manuel 

on Expedia

9 years ago

It was truly an awful experience. The area is nice but the hotel is like a halfway house. The room was disgusting,dirty and the carpets were stained with some weird liquid. The staff was not helpful and the morning after I asked for some sort of help with the situation. Their response was to redirect me to hotels.com 

Anonymous 

on Expedia

9 years ago

Rude staff and smoking room bait/switch Staff very rude. They gave us a smoking room when we did not want one. Disgusting smell. 

Anonymous 

on Expedia

9 years ago

My husband and I were on a road trip and needed a place to stay for the night as we had been driving all day. We found a very long hair on the bed. Bed was very uncomfortable. Could hear noises from other rooms. 

Nikolas 

on Expedia

9 years ago

Dirty and loud The room was nicely sized and the hotel in a good location. That was about the only good thing. The room was not cleaned properly with trash under and between the beds. The bathroom fan was broken and made a huge racket everytime you turned it on. Lastly, the walls are very thin- we could hear folks talking on the left and above us. 

Loren 

on Expedia

9 years ago

Second Rate stay with First Rate Price Only elevator in building broke down and was on the third floor 

Anonymous 

on Expedia

9 years ago

Please take my advice, don't stay here. This place smells, bad coffee, bed bugs. Not even worth the $$. Please don't stay here. 

Mika 

on Expedia

9 years ago

Horrible place. Hotel had flea's and they rent to family's long term and they keep there doors open so the kids can play in the hallway as well as cooking full meals with the doors open (some smelled good and others not so much) they don't clean your room and you have to get towels from the front desk. No ice machine. Workers look at you like your crazy for asking them a question.