Extended Stay America - Seattle - Bellevue - Factoria

Elena 

on Expedia

6 years ago

The room we received upon arrival was adjacent to the office entrance door which was banging with every opening/closing all night and morning with no chance to sleep. This room and the other one we were transferred for the next night were totally understaffed - we had to go back to the front desk multiple times for every thing we were missing - towels, hair dryer, cups, ironing board... the fridge and freezer were not not usable as it was leaking water from somewhere, and temperature much higher than supposed to be. 

Tabatha 

on Expedia

6 years ago

There were carts with dishes every where in the halls. The room had dust everywhere. Did not seem very clean. 

Anonymous 

on Expedia

6 years ago

Quiet room, good mattress. Dirty carpet. Very dirty outside hall no.ways 

Anonymous 

on Expedia

6 years ago

not enough parking. had to haul my suitcase all the way to the second floor. I am somewhat disabled and walk with a cane. there was no hot water at the bathtub/shower. barely lukewarm. in general, this hotel is in my opinion really overpriced. 

Anonymous 

on Expedia

6 years ago

Excellent location. Trash was piled up by stairs for 3 days before it was picked up. 

Anonymous 

on Expedia

6 years ago

Our room was dirty. There were webs all around the entry door. Stuff splattered on the outside of the refrigerator. The bottom of the bathroom door was rotting. The bathtub coating was coming off. The tub didn't drain. 

Blake 

on Expedia

6 years ago

Extended Bummer I arrived at 9:00pm to check in - the room I was to stay in had just finished with cleaning for an extended stay. There were dishes just outside and bedcover/towels etc on either side of the entry of my room. They were still there when I left the next morning. My room smelled like an old sweaty armpit but I acclimated after 15 minutes or so. All the staff were kind and seemed to be overwhelmed and understaffed.