Extended Stay America - Seattle - Bellevue - Factoria

Anonymous 

on Expedia

6 years ago

Absolutely filthy. Overflowing trash. Bags of dirty linens and trash outside my door for four days. No toilet paper in my room. They wouldn’t bring it to me. I had to walk down to the office and get it myself. Black mold all over the shower caulking. A hole in the drywall. I think this may be transitional homeless housing. 

Debi 

on Expedia

6 years ago

Don’t go Got in late because of flight. Service person at front desk didn’t know where store is or our room!!! We had to walk around complex for 15 minutes at 1am with Kid’s. NOTHING in kitchen, not even coffee. No TV, well there was one but didn’t work and no one at hotel could fix. Free continental breakfast was coffee and muffins. Just crap advertising... Everything was dirty and disgusting. 

Anonymous 

on Expedia

6 years ago

You get what you pay for The beds were awful, the "contentinal breakfast" is two pots of coffee with left out creamer and granola bars. Also one of our rooms had all of the items (dishes, pots and pans, silverware, coffee pot, etc) outside of the room when we arrived scattered. When brought up the issue with the front desk instead of cleaning it up or sending new items over they said "well, maintenance just didn't pick it up I guess today" but after our three nights no one came and again no replacement items provided. The ar... read more

Anonymous 

on Expedia

6 years ago

The site was dirty and over flowing with garbage at all staircases. The room was dirty, rotten pieces of food in drawers & cabinets. the floors were gross and the bathroom was moldy. Very disappointing. 

Anonymous 

on Expedia

6 years ago

i got there at 2:30pm room wasn’t ready, no problem I was a half hour early so I went to eat came back at 3:30pm room still wasn’t ready. I had to wait another half hour before my room was ready. The room smelled like top ramen seasoning. The room wasn’t too bad but certainly not detail oriented when cleaning as I found a rupee on the floor. Beware, this hotel is on top of a hill. The walk to any amenities like restaurants, grocery store etc. is an absolute brutal walk back the road is incredibly steep. My room was never cle... read more

Anonymous 

on Expedia

6 years ago

Waited at front desk for 10 minutes for someone to help. Then they didn’t have the 2 queen bed room that we booked months ago and said they only had 1. No refund. Hostile lady at front desk and said she works here and she wouldn’t even stay here. I am also “cheap” for booking on Expedia hahah 

Rika 

on Expedia

6 years ago

Not enough supplies, smells mold, pillows smell bad 

Dylan 

on Expedia

6 years ago

Better off sleeping in your car Worst place I have ever stayed at. Blood on the sheets, rude desk clerk, stains on carpet, sketchy area. Very dissapointed 

Vanessa 

on Expedia

6 years ago

Property was slightly run down, was not cleaned well.