Extended Stay America - Seattle - Bellevue - Factoria

Sean 

on Expedia

5 years ago

When I arrived at the front desk the women working had major issues just checking me into the system. At one point she turned the system over to me for trouble shooting. We did finally get checked in after a few minutes. Just walking the property of the hotel they had dishes thrown in the bushes and littered about the walkway. These are the dishes they loan to visitors. A coffee machine and dishes stayed in the bushes by our run for the entire stay. 

Kkwan 

on Expedia

5 years ago

There is little to like about this property. It is hard to get to, with sudden hidden acute turns. There are no elevators to the third floor. (We're 77 years old) the whole floor was empty except for us. The corridor leading to our room was littered with bags of rubbish after cleaning, used plates, dirty limens. Used ashtrays and floor and steps with cigarette butts. It was like a refugee camp had been emptied. Room was dark, carpet dirty, a whole drawer missing, and no cups, glasses, or a single utensil. If we were not so t... read more

Anonymous 

on Expedia

5 years ago

It was mismanaged and unclean. The faculty was understaffed, garbage in halls, noise... 

Anonymous 

on Expedia

5 years ago

This property had a lot of trash and misc appliances near the hotel doors. Staff was often absent from the front desk and the rooms themselves were just a step above a Hollywood move motel 6. At night this intense urine smell would arise in the room (over 4 days) and wake you from a sleep. grounds were trashy with debris and trash everywhere around the edges of the property. Great if you are looking for the bare minimum in the room as it was clean, but very simple. Fridge was leaky and there were no toasters, pots, pans or d... read more

Anonymous 

on Expedia

5 years ago

I want a refund. No TP. Spiders. No service. Staff poor 

Anonymous 

on Expedia

5 years ago

There was garbage and old shoes underneath the bed and old pots and pans and other dirty kitchen supplies just sitting outside the halls