This profile has been claimed by the business owner or representative.
Extended Stay America - Seattle - Bellevue - Factoria
- Hotels
- Bellevue, WA
About this business
Location details
3700 132nd Ave. SE, Bellevue, WA, 98006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Police & Bad Vibes I felt super sketched out and left early. The place is off and the people are nosy and odd... if your looking for a place to relaxe and unwind away from home this is not the place to do it. The vibes remind me of a motel 6 or aurora trap spot. Also the police frequent the parking lot... but at least it’s pretty clean.
Business response:
Thank you for your recent review of our hotel and for sharing your feedback. Please know our top priority is the safety and security of our guests and our employees. Our Security team is reliable and well trained, andwe assure you we are investigating this issue. We also work very closely with the local Police Department to keep all of our guests safe and secure during their stay. We hope that you'll give us another chance and consider staying with us again in the future. Sincerely, Hotel Management
Not very good Fridge not working and nobody fixed it even though I complained, WiFi is slow and got broken for a day. There's no service in the room. The room has a kichen but has no plates/cutlery, etc. To be honest, avoid if you can
Business response:
Anton, please accept our sincere apology for the difficulties you encountered with your room. Please know our brand standards require us to keep the kitchenware at the front desk to ensure cleanliness. Please note, our housekeeping is done on a weekly basis to respect the privacy of our guests, but we are happy to offer this service to you at a minimal fee. Your concern regarding the Wi-Fi and fridge will be shared with the team so that corrective measure can be taken. We truly regret the inconvenience it caused. We hope you... read more
This is MOTEL, not the Hotel.very very dirty, bathroom smell so bad, local near highway, It’s nosy......I’m can’t sleeping at night, never come back😡😡😡
Business response:
We apologize for the cleanliness as well as noise issues you experienced during your stay. Your concerns have been shared with the housekeeping team to be more diligent going forward. We hope you will give us another chance to redeem ourselves in the future. Sincerely, Hotel Management
Business response:
Thank you for your feedback. We are sorry for your disappointing check-in experience. We will address this and hope you will consider giving us another opportunity in the future.
Very old, trashy, falling apart hotel.
Business response:
George, thank you for being our guest. We sincerely apologize that our facility fell short of your standards. Your feedback with regard to the condition of our property and it’s overall cleanliness will help us improve our future guest experiences moving forward. Please consider giving us an opportunity to make your next visit a better one. Sincerely, Hotel Management
If you have a choice, DON'T STAY HERE! I booked this room a few months ago for four of my family (2 rooms) as we needed a reasonably priced accommodation near Bellevue College. Looked like a good option. Upon arriving in our room, immediate disappointment. One room had pizza boxes stacked near garbage. Absolute bare minimum - including no wash cloths, one roll of toilet paper, paper thin pillows, no kleenex etc. Then immediately the smoke detector started beeping, so we took it down and removed battery (it was about 11PM at ... read more
The location had dirty sheet on the bed and towels. When I went to exchange I was given another set of dirty sheets. I have stayed at this location more than one time and the same issues each time. Dirty location .
Business response:
Thank you for returning to our hotel. We apologize for the cleanliness issues you encountered while you were here and for the inconvenience you had due to it. Please be assured that we have discussed your feedback with our housekeeping team, and we're taking immediate action to identify why we failed so we can prevent these issues from occurring again. We would like to regain your trust and hope you will give us that opportunity in the future. Sincerely, Hotel Management
Horrible! Save your money and stay somewhere else! Room was filthy. Bed was bowed with sheets that didn’t fit. Not to mention the matttess was damp. Sheets were dirty. Hair all over the bathroom. No one in the office, ever! Awful! I had to go to a different hotel because this one was so bad. I talked with someone in the office the next day while checking out and they said they don’t give refunds.
Business response:
Thank you for taking the time to review your stay. We apologize for the cleanliness and service issues you encountered while you were here. We assure you that we have discussed your feedback with our team, and we’re reviewing and altering our guidelines to provide a better experience for every guest entering our doors. We would like to regain your trust and hope you will give us that chance in the future. Sincerely, Hotel Management
Gross! There was a half smoked cigarette in a nightstand table, a condom in the dresser drawer and food on the floor in the bathroom. If it hadn’t already been late I would have found another hotel. A really gross stay.
Business response:
Carrie, thank you for taking the time to review your stay. We apologize for the housekeeping issues you encountered while you were here. We assure you that what you experienced is not acceptable by our standards, and we will be reviewing and altering our guidelines to provide a more wonderful experience for every guest entering our doors. Please consider giving us another opportunity the next time your travels bring you this way. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Seattle - Bellevue - Factoria
How is Extended Stay America - Seattle - Bellevue - Factoria rated?
Extended Stay America - Seattle - Bellevue - Factoria has a 3 star rating with 2,359 reviews.
When is Extended Stay America - Seattle - Bellevue - Factoria open?
Extended Stay America - Seattle - Bellevue - Factoria is open now. It will close tomorrow at 12:00 a.m.