Extended Stay America - Seattle - Kent

Carol 

on Expedia

7 years ago

Not so good. I arrived at 145p from a 3 hour drive. There was no public restroom. My name was confirmed but was told I had to come back to check in at 3p. When I returned at 4p, there were no 2 beds, no smoking available, per my reservation. It took about 15 minutes to check in. I had to go back to the desk several times to get 2 facial towels, hair dryer, coffee pot, plates, forks, mugs, dishwashing liquid, blanket. I waited until 1am to finally get a laundered blanket and facial towel. 

Anonymous 

on Expedia

7 years ago

I stayed for 2 nights and the room was not clean. I couldn't walk on carpet with bare foot. overall not a great experience. 

Leonard 

on Expedia

7 years ago

Poor Extented Stay There key cards worked once then needed to be reprogrammed. In all I had to reprogrammed my key card four times. The kitchenette didn’t have any pots, pans, dishes, or cutlery. Window wouldn’t close or lock. WiFi was so slow it was almost non-existent. 

A.T. 

on Expedia

7 years ago

Awful It was awful. The tub was so nasty it had someone else's hair in it. The sheet had dried up blood on it. The t.v. only had ten stations. You get what you pay for. 

Anonymous 

on Expedia

7 years ago

Were little blck hairs all over in the shower and the room had an unusual odor. 

Anonymous 

on Expedia

7 years ago

Beware! Just go elsewhere. I arrived at the hotel around 7pm only to find out the hotel canceled my reservation. The clerk said they were oversold by 9 rooms. I asked why nobody called me, to which she informed me that they called some of the other affected guests. I also asked where they expected me to go since it was already 7 pm. Another vague response of sorry, we are full. After being up since 4 am for travel and work, I had to drive over 3 hours to get back as a result of their carelessness and poor customer service. 

Anonymous 

on Expedia

7 years ago

Checked in. Went to the room and then back to the lobby to check out.