Extended Stay America - Seattle - Mukilteo

Anonymous 

on Expedia

8 years ago

Not the best choice I lifted the sheets and noticed that they were very wrinkled, I suspected that they were not changed, then finding hair on them I realized that I was right. I also found bloodstains on the bedcover and on the mattress, I could see them through the sheet. We were placed in a smoking room which smelled awful, but the hotel was busy and we got one of the last available rooms - if I had known that it was a smoking room, I would have looked somewhere else (I obtained the room on Expedia). The staff was very co... read more

heather 

on Expedia

8 years ago

Problem with reservation system The reservation was changed by us from 2nights to 1 night. Earlier in the day of check in the room wasn't quite ready so came back at midnight and there was no room available. Maid stayed overtime to clean a room. Harassed by a drunk in the lobby while waiting for room. 

Anonymous 

on Expedia

8 years ago

Two Thumbs Down Will not be back. Free "breakfast" is granola bars, coffee and oatmeal but the hot water was out for the oatmeal and both days coffee was out. Room wasn't fully cleaned before we checked in (still had items from previous guests). So many awful smells in elevator, hallways, lobby, etc. Very poor wifi. Plus the linens were super bad quality. Expected more for how much we paid as we travel very often and have realistic expectations. Absolutely do not recommend it, just a very unprofessional place. 

Anonymous 

on Expedia

8 years ago

Check in time took too long. Problems with the reservation 

Dinae 

on Expedia

8 years ago

Wont stay here again Room layout was good but thats about it. I stayed 2 different times in a week. The first stay i found an empty poweraid bottle under my bed i didnt drink but i decided to brush it off. The second time i checked in i found a hair left on the toilet seat. The garbage was spilling out of the garbage area into the hall and the floor smelt like dirty diapers. One of the staff was very rude to me and my kids for no reason. I called the company and manager failed to contact me about the issues. There are three ... read more

Angelica 

on Expedia

8 years ago

A Nightmare Experience 1. If you want dishes in your room, be prepared to hall them up to your room in a plastic bin. 2. WiFi did not work. When we phoned to desk at 11 p.m. we got an answering service. The desk person the next day told me that the night desk person is usually doing laundry and not at the desk. 3. I booked the room as a pet-free (due to allergies) room. There were none at this hotel. 4. Doors slamming all night 5. The finale was the elevator out of service in the morning and no one to help us haul our stuff ... read more

Anonymous 

on Expedia

8 years ago

This was the dirtiest room i have ever seen.. I had to sleep with my clothes on on top of the covers 1st night and had to find a different place to stay 2nd and 3rd night ! This was the a unacceptable place to stay , blood on the sheets , hair on the walls of the shower 

heidi 

on Expedia

8 years ago

We arrived late at night otherwise we would have changed hotels upon getting to our room. The check in was quick and easy with friendly service. We were told the elevator was broken and we were on the 3rd floor. There was no offer or compensation for the inconvenience. She did mention that it should be fixed by Tuesday, however we were only staying one night so that did not matter. We walked up the stairs to our non smoking room thru stairwells and hallways that reeked of cigarette smoke. We were placed right next to the sta... read more

Natanielu 

on Expedia

8 years ago

Requested a Smoking Room and upon arrival elevator wasn't working. So settled for bottom floor because of all our luggage's. Enjoyed the convenience of Fresh coffee 24 hour's. But service was a bit terrible, they don't clean your room if you need towels you have to get them yourself. Also, availability of utensils and cooking ware but you have to go them yourself.