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Extended Stay America - Seattle - Southcenter
- Hotels
- Tukwila, WA
About this business
Location details
15635 W. Valley Hwy., Tukwila, WA, 98188, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The floor was sticky, the sheets were dirty, the bathtub had grim all over the floor and it stank. We could hear every neighbor on all sides and above us all night. Lots of drug users and banging around. It was awful and we’ll never stay there again. We’ll definitely let people know not to stay there as well. Disgusting
Business response:
Dear Regan, We are deeply sorry to hear about your recent experience and the issues with cleanliness, noise, and overall comfort. While we cannot control activities outside the property, we take great care to ensure our guests' comfort and are disheartened to learn we fell short. Please accept our sincere apologies for not meeting your expectations. We are addressing these concerns to enhance our service. We hope you consider staying with us again, as we are committed to providing a significantly improved experience.Sincerel... read more
Nasty. Sub 2 star hotel. This was once a two-star motel, but that time has passed. It is a *motel* - room doors and windows open onto walkways that are publicly accessible to anyone off the street. The place was really dirty when I stayed - the halls and stairways were unmaintained. The floor of my room was sticky. The room smelled of heavy chemicals, but there was gunk on several surfaces. The sheets were coarse and uncomfortable. The air conditioner worked, but was incredibly loud. There were random people milling around t... read more
Business response:
Dear Geoff, Thank you for your feedback. We sincerely apologize for the numerous issues you encountered during your stay. Your comments regarding cleanliness, room condition, and overall experience are taken seriously, and we will address these with our team immediately. We regret that the environment and pricing did not meet your expectations. Our priority is ensuring a comfortable and pleasant stay for our guests, and we will work diligently to improve our standards. We appreciate your input and hope you might consider giv... read more
Guy in wheel chair sitting outside It reminded me of a half way house. Do not recommend unless you need to. Not worth the fees charged.
Business response:
Dear Keith, Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. We strive to provide a welcoming environment for all our guests, and we regret that our property did not meet your standards. Your comments are being reviewed to address the concerns raised. We appreciate your input and hope to have the opportunity to offer you a more positive experience in the future.Sincerely,Hotel Management
Review Car prowling, we removed 90% of the contents in the vehicle and we woke up to hand prints on the back window, hand prints on the top of the back passenger windows as if they attempted to “pull the window down.” Just to keep in mind don’t leave things in your car of any value or suggested value (back packs, bags of a by style). Asked for clean sheets, told from front desk, “if the sheets are dirty? bring those up first and you’ll get clean sheets in return. Had trash piles just outside the door. Room smelled like cigar... read more
Business response:
Dear Jenny, Thank you for sharing your experience. We deeply regret the issues you encountered, including concerns about vehicle security, room cleanliness, and the unpleasant odor. We understand how these issues impacted your stay and apologize for any inconvenience caused. The situation with the door alarm and the condition of the room are concerning, and we are addressing these matters to ensure improvements. Your feedback is valuable, and we are committed to enhancing our services. We hope you will consider giving us ano... read more
I got bit by bedbugs staying there for one night it was horrible and I saw roaches in the bathroom
Business response:
Dear Aris, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Seattle - Southcenter
How is Extended Stay America - Seattle - Southcenter rated?
Extended Stay America - Seattle - Southcenter has a 3.1 star rating with 1,886 reviews.
When is Extended Stay America - Seattle - Southcenter open?
Extended Stay America - Seattle - Southcenter is open now. It will close tomorrow at 12:00 a.m.