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Extended Stay America - Seattle - Southcenter
- Hotels
- Tukwila, WA
About this business
Location details
15635 W. Valley Hwy., Tukwila, WA, 98188, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Stripped down No amenities. No shuttle. The room had nothing in the room but the beds. Had to harass staff to get anything. Garbage piled outside of room from beginning to end of stay. Not close to anything. The price I paid was double what it was worth. Horrible.
Shuttle virtually non-existent The hotel advertises that it has a shuttle but it is subcontracted from another hotel and based on availability. In my 2 days there, I could not get a shuttle to the light rail in the morning to get to work, and I had to call the front desk numerous times to get a pickup in the evening. If you can't get the shuttle, you are out of luck for transportation unless you want to splurge for a cab. The front desk was also poor at answering the phone, in general. My husband had to call 4x after 10:30 p... read more
Bad experience but Expedia helped so much! The photo of this hotel on the internet didn't show that it had outdoor hallways. When we arrived, there were notes all over saying that the water was going to be shut down from 11:00-6:00 the next day. This was not helpful, since our son was playing in a basketball tournament that didn't start until the following evening. Then we got to the room...I turned on the air conditioner and it literally sounded like someone was hitting a frying pan with a metal spoon! So we got to endure t... read more
Disappointed Hotel room only had one mirror and no hair dryer. Was not what I expected. It was a very disturbing night due to neighbors being very loud and noisy. No hot breakfast. Will not stay there again.
Watch for Rats! Well my holdiay was good my room was awful and way over priced .. I had family staying across the street for not much more then I paid.. and their room was beautiful .. we had rats in the back of the hotel we watched them running around. .The pull out couch was stained and was about an inch thick it was like sleeping on springs .. and the room smelled musty.. lesson learned for future not to stay at any extended stays.. staff was nice...
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding the cleanliness issues is unacceptable, and I sincerely apologize for your experience. In response to your feedback, I am making sure our staff is cleaning and inspecting guest rooms to our company’s high standards as well as working with our outside vendor to eliminate all cleanliness issues. I really appreciate you bringing this to our attention. I do hope that you will return to our hotel, or any othe... read more
Not Impressed The first room they 'sent' me too didn't have a tv or a hairdryer. When the 'sent' me to another room (after handing me a hairdryer from the front desk)I got to the room underwhelmed. The tile in the shower had black mold, I was in the back of the hotel, didn't really feel very safe, the bed was hard. The only positive thing I can say about it was it was quiet. I couldn't take advantage of the 'free' breakfast as it was from 6-8 or something and I had to be at work at 6am. All in all I would never ever stay in ... read more
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize you experienced cleanliness and housekeeping issues during your stay. There is never an excuse send a guest to a room that is not clean or is missing important items. Your comments were reviewed by the staff, and we will better communicate our breakfast and room amenities at check-in to make sure your experience is not repeated. We continually work to improve our hotel, so I really appreciate you providing us with your ... read more
Under construction This place is under heavy construction and they have no regard for the guests. The workers smoking in the hallway next to my room so it came inside. Rooms old and dated bed like a rock. Out
Business response:
I appreciate you bringing your experience to our attention. I was disheartened to read that the construction workers were smoking right outside your room. Please accept our apologies. To uphold our company's high standards, we will be addressing this situation with the construction crew to ensure this does not happen again. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. I do hope that you will return to our hotel or any of our other brand locations across the U.S. and... read more
Frequently asked questions about Extended Stay America - Seattle - Southcenter
How is Extended Stay America - Seattle - Southcenter rated?
Extended Stay America - Seattle - Southcenter has a 3.1 star rating with 1,886 reviews.
When is Extended Stay America - Seattle - Southcenter open?
Extended Stay America - Seattle - Southcenter is open now. It will close tomorrow at 12:00 a.m.