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Extended Stay America - Seattle - Southcenter
- Hotels
- Tukwila, WA
About this business
Location details
15635 W. Valley Hwy., Tukwila, WA, 98188, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Find another hotel chain This hotel is undergoing renovations (I wish someone had mentioned THAT)!!! The room stunk of mold (thinly masked with cheap room deodorizer) and the only person working the front desk could not give us directions to ANYWHERE !!! Really lousy start to our vacation..... I will NEVER patronize this hotel chain again!!! THANKS FOR NOTHING!!!
a good hard/firm bed that we liked the room was nice. it was just a very dirty and smelly assortment of hall ways to get there. the elevator is very very small, So try your best to stay on the ground floor and in the front. do not expect much from the breakfast provided. the mall is close by and there are some good places to eat there. If you like a nice clean place that you feel safe at? Do Not stay here.
Business response:
I want to thank you for taking the time to post a review of your stay. I am pleased to read that you liked your room and that you found your bed to be comfortable; however, it was disheartening to read that you did not feel safe and that our hotel was not clean. I will be working with my housekeeping staff to review our cleanliness standards to prevent your experience from being repeated. As well, I will be sharing your concerns with my security staff, as providing a safe environment for guests is very important to us. Thank... read more
a good hard bed in a small room please enter no more than 1500 characters - well yes there are urine stains that appear to be mostly animal/dog markings with just a few spots that were man laid. the butt suckers [smokers] litter the halls and they stink, even without smoking. the entire third floor that we walked was very smelly and dirty. a few of the "guests" must have chosen to mark their territory as some dogs had done along the halls. [yeesh] actually showering? the curtain is too small to cover it all [oh well. wet flo... read more
Shuttle issues I called the hotel two days early to find out shuttle hours, letting them no I would be in late. No problem. When I arrived in Seattle, I called the hotel for the shuttle and found out the driver had decided to go home early. When I finally got to the hotel, i ask the clerk about the shuttle for the next day. He put me on the list for the next day, after waiting 45 minutes, the desk clerk called me a cab, which they paid for. The desks clerks were pretty nice. The room was old, smelly, and the beds were very h... read more
Worse $100 spent on a hotel! We travel a lot--six months out of the year. We have stayed at hotels for $100/night with no problems, but this was the worse place I've ever spent any money! We asked for a non-smoking room because I am extremely allergic to cigarette smoke. The sign by the door said no smoking, but the room reeked of cigarette smoke. I immediately complained (even before we unpacked our car), and the clerk just looked at me and said there wasn't anything else. We had to go buy heavy-duty spray just for cigarett... read more
Business response:
Thank you for providing us with details about your stay. Please know that we are sincerely sorry that your non-smoking room had a smoke odor, and that my staff was unable to relocate you. My staff and I will be working to better enforce our non-smoking policy in our non-smoking rooms so that this does not happen again. As well, I am so sorry that you received such poor service from my staff. I will be working with them directly to ensure that we are better assisting guests with problems and requests in the future. We will al... read more
not so great dirty sidewalks up and down from spills that had never been cleaned up. hard rock bed - difficult to sleep. dead plants in pots along sidewalks from lack of care.
Business response:
Margo - Thank you for your recent review of your stay. Please know that we are sincerely sorry that our grounds were not up to standard and that you did not find your bed to be comfortable. We will work with the construction company to ensure all areas of our hotel are being cleaned properly. We will also inspect all of our mattresses to make sure they are meeting our standards for comfort. We continually work to improve our hotel, so we really appreciate you providing us with your feedback. We hope that you will give us the... read more
Smoking Rm For non smoking rm not happy Our res was for a non smoking room But the only room that they had was a smoking room. Not happy about that, wouldn't even take our cloths out of our suit case because of the odor. Not happy about that.
Disappointing Only positive was the location close to Starfire and Mall. Construction going on so parking lot was limited. Booked a double room and they were out so gave us two rooms instead, splitting the family up. Dirtiest rooms I have ever stayed in. Book super uncomfortable and squeaky. Called to ask for a new blanket as ours was clearly not clean and they never brought it. Breakfast was a joke. I've spent half as much and got a nicer room. Never again will I stay here.
Bedbugs Caution to other travelers! I got bitten by bedbugs. Stay away from this hotel!
Frequently asked questions about Extended Stay America - Seattle - Southcenter
How is Extended Stay America - Seattle - Southcenter rated?
Extended Stay America - Seattle - Southcenter has a 3.1 star rating with 1,886 reviews.
When is Extended Stay America - Seattle - Southcenter open?
Extended Stay America - Seattle - Southcenter is open now. It will close tomorrow at 12:00 a.m.