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Extended Stay America - Secaucus - Meadowlands
- Hotels
- Secaucus, NJ
About this business
Location details
1 Meadowlands Pkwy., Secaucus, NJ, 07094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Cold water bathing bathtub and shower has cold water Im paying for this. Im staying here for a week and I need hot water
Business response:
Dear Kevin,We sincerely apologize for the inconvenience you experienced with the hot water during your stay. While maintenance issues may occasionally arise, we understand how important hot water is, especially for a long-term stay. Please know that our staff at the reception is always available to assist with any concerns, and we encourage you to reach out so we can address issues promptly. Your feedback has been shared with our team to ensure improvements are made. Guest comfort remains our priority, and we appreciate you ... read more
Garbage from previous guest under recliner that had a big tip in it. Make up stains on vanity Dust all over
Business response:
Dear Deborah, Thank you for being our guest. Please accept our apologies for the overall disappointing experience. We take pride in providing our guests with a clean, fresh environment; therefore, we are sorry for anything overlooked during your stay. We have shared your feedback with our housekeeping staff so they can rectify this immediately. Thank you for your patience, and we hope to have another opportunity to show you the outstanding hospitality you deserve.Sincerely,Hotel Management
No hot water
Business response:
Dear Abdoul,Thank you for your feedback. We are glad you chose to stay at Extended Stay America and regret the inconvenience you experienced. Guest comfort is our priority, and we appreciate your input as we work to improve our services. We hope to welcome you back for a seamless stay in the future.Sincerely,Hotel Management
Would never stay here again Very unhappy
Business response:
Dear Ira,We are truly sorry to hear that your experience did not meet expectations. Guest satisfaction is very important to us, and we regret any discomfort or inconvenience you may have encountered. Your feedback will be shared with our team as we continuously strive to improve our services. We appreciate your time and hope for the opportunity to serve you better in the future.Sincerely,Hotel Management
Watch out for your vehicle recently stayed at Extended Stay Secaucus, and unfortunately, my experience was far from great. My car was broken into on multiple occasions during my stay, and to make matters worse, I found my tires flat as well. When I approached the hotel staff about the incidents, I was told that their security cameras were either not working properly or didn’t capture any useful footage. It’s extremely concerning that a hotel of this size does not have reliable surveillance to ensure the safety of guests and ... read more
Business response:
Dear Guest, Thank you for taking the time to write a review. We take guest feedback seriously, as it allows us to continue to improve our guest experience. We appreciate your review and will be taking the necessary steps to ensure the issues you described do not occur in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Secaucus - Meadowlands
How is Extended Stay America - Secaucus - Meadowlands rated?
Extended Stay America - Secaucus - Meadowlands has a 3.6 star rating with 3,106 reviews.
When is Extended Stay America - Secaucus - Meadowlands open?
Extended Stay America - Secaucus - Meadowlands is open now. It will close tomorrow at 12:00 a.m.