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Extended Stay America - Secaucus - Meadowlands
- Hotels
- Secaucus, NJ
About this business
Location details
1 Meadowlands Pkwy., Secaucus, NJ, 07094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Dogs barked all night long. No decaffeinated coffee available for those of us that can’t have caffeine. The room itself was perfect.
Business response:
Dear Guest, Thank you for providing your valuable feedback. We understand that uninterrupted rest and suitable beverage options significantly contribute to overall comfort. While we are glad to hear that our accommodations met your expectations, we sincerely apologize for the disruption caused by a neighbor's pet during your stay. Had we been made aware of this issue during your visit, we would have gladly taken the necessary steps to address it promptly. We look forward to the opportunity to welcome you back and ensure a mo... read more
Staff was great. Vending machine didn’t work. Room was lacking compared to all my other stays elsewhere. High priced for what is offered. Should be half the price for the little that is provided.
Business response:
Dear Guest, We appreciate you sharing your feedback with us. Our team truly values providing friendly and attentive care, and it is encouraging to know that part stood out positively. We also recognize that value and amenities are important, and we have shared your comments internally as we continue evaluating ways to enhance the overall experience. We would welcome the opportunity to host you again and provide a stay that better aligns with your expectations. Sincerely, Hotel Management
When we pulled in there were lots of people hanging out in their cars. One guy, who apparently lives in one of the rooms was drunk or on something walking from the lobby to the parking lot waiting for someone made us uncomfortable. We were happy to find
Business response:
Dear Guest, Thank you for bringing this to our attention. We take the safety and comfort of our guests seriously and are sorry to learn about your experience. Please know that we work closely with local authorities and property security to help maintain a safe environment. Your feedback will be shared with our team to ensure that any additional precautions that can be taken are considered. We hope to provide a more secure and restful experience should you choose to stay with us again. Sincerely, Hotel Management
Staff was nice and attentive, however they did not have my reservation (2 beds) held and my wife and I slept in the car because they only had 1 bed rooms left.
The room was filthy dirty. It was not worth the price that was paid. I will never stay here again. The floor was so dirty that I had to throw my socks away!!! I've stayed at places half the price that were wayyyy better. Never again!!!
Business response:
Dear Guest, Thank you for staying with us and for taking the time to leave your comments. Please accept our apologies if your suite was not spotless. Our housekeeping staff works hard; therefore, we regret not catching the concerns you described. We have shared your remarks and will use them as an opportunity to improve our guest experience. We hope you will revisit the next time you are in the area to show you our commitment to exceptional hospitality. Sincerely, Hotel Management
Extendedd stay no dishes, no clean linen, odor in hallway, limited hot water
Business response:
Dear Guest, Thank you for choosing to stay with us and for sharing your feedback. We sincerely apologize for any aspects of your experience that fell short of your expectations. Our suites are designed to cater to guests who are staying for an extended period and seek a home-like environment. Kitchenware for your suite is kept at the front desk to maintain cleanliness and is available upon request. We greatly value your feedback and will ensure that our front desk staff communicates this information more clearly in the futur... read more
Nothing to eat
Business response:
Dear Guest, Thank you for taking the time to review our hotel. We pride ourselves on delivering a memorable hotel experience in all aspects; however, we regret not meeting your expectations. We are grateful for your patience, and we want you to know our front desk is always available to help make your stay as comfortable as possible. We hope you will consider us for your next visit and allow us the opportunity to improve your stay. Sincerely, Hotel Management
Grab go breakfast should mention this. Rooms out dated.
Business response:
Dear Guest, Thank you for sharing helpful thoughts. Please know that our complimentary grab-and-go breakfast is designed to provide a quick, convenient morning option, and we regret any confusion surrounding communication. Additionally, we understand that the room's appearance did not meet expectations, and we value the insight provided. Your feedback will be shared with our team members to support clarity and comfort improvements. We look forward to welcoming you back for a stay that better reflects the care and service we ... read more
Frequently asked questions about Extended Stay America - Secaucus - Meadowlands
How is Extended Stay America - Secaucus - Meadowlands rated?
Extended Stay America - Secaucus - Meadowlands has a 3.6 star rating with 3,397 reviews.
When is Extended Stay America - Secaucus - Meadowlands open?
Extended Stay America - Secaucus - Meadowlands is open now. It will close tomorrow at 12:00 a.m.