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Extended Stay America - Secaucus - Meadowlands
- Hotels
- Secaucus, NJ
About this business
Location details
1 Meadowlands Pkwy., Secaucus, NJ, 07094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Convenient Location we enjoyed our stay.
Room was smelling Hotel location is not good.Hard to find taxi
Good location and convenient.
Good Value for Money Overall a good stay, i liked the rooms however services could have been better. While booking you see free breakfast, but its nothing more than muffins, Oranges, oats meal packets, and coffee everyday single day and most of the time you may not get anything even at 7-8am in morning. Kitchen options are there but when i asked for pan and all.. they couldn't offer any...seems all of them were already distributed..
Good stay The staff was nice and the hotel was clean but the tub and sink were not clean. It was a good stay and I would do it again.
Breakfast is only muffins and coffee and snack bar. No utensils or anything in the room no coffee machine nothing. Worst experience. Shower was leaking. The washbasin had leakage under and there didn’t repair it we stayed for 3 nights. It was horrible stay.
Business response:
Dear Guest, We aim to provide a comfortable and efficient stay for all guests, and your feedback is truly appreciated. It is understood that the overall experience did not meet expectations, particularly with how amenities and services are provided. Our accommodations are designed with essential features, and certain amenities, such as kitchen items, are available upon request. Also, our breakfast is offered as a grab-and-go option, designed for convenience while on the move. We understand it may not suit every preference, a... read more
I first booked this hotel for the near by attraction American dream water park this place in Secaucus Nj was horrible since I walk in it looks run down to my surprise I never stayed in a extended America suite before first thing was my ck in once I walk in the room smell like rugs had never seen a shampoo smell damp and to top it off I went to the bath room and encounter a missed by the cleaning person excrement smear near the frame of the door I had to change room being this unnaceptable the person in the counter was apolog... read more
Business response:
Dear Guest, Your concerns are of the utmost importance to us, and we appreciate your honest input as it helps us identify areas where we can improve. We are truly sorry for the inconveniences you encountered, including the room cleanliness and the breakfast. We understand how frustrating these incidents must have been, and we sincerely apologize for not meeting your expectations in providing a premium experience. We take these matters seriously and are committed to addressing them with the relevant departments, as we are con... read more
This was the worst place I have ever stayed. Upon checkin the sheets on the bed had human hair in the them: the shower was wet with an open bar of soap in it as if someone had just finish showering; the bathtub need repairing as paint was missing and I had to put a towel down in the tub to take a shower; everything in the room was scratch up or broken and then there was a note on the door informing that the water would be shut off for repair…. NEVER AGAIN WILL I STAY AT AN EXTENDED STAY HOTEL!!!
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We are truly sorry that your arrival experience did not reflect the level of readiness and comfort we strive to maintain. Your comments regarding room condition and unexpected service interruptions are concerning and have been shared with the appropriate teams. We understand how important it is for accommodations to feel fully prepared and welcoming from the moment of entry. We appreciate you bringing these matters forward so they can be addressed and improvem... read more
Frequently asked questions about Extended Stay America - Secaucus - Meadowlands
How is Extended Stay America - Secaucus - Meadowlands rated?
Extended Stay America - Secaucus - Meadowlands has a 3.6 star rating with 3,397 reviews.
When is Extended Stay America - Secaucus - Meadowlands open?
Extended Stay America - Secaucus - Meadowlands is open now. It will close tomorrow at 12:00 a.m.