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Extended Stay America - Secaucus - Meadowlands
- Hotels
- Secaucus, NJ
About this business
Location details
1 Meadowlands Pkwy., Secaucus, NJ, 07094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There was a dog barking constantly day and night and the hotel didn’t do anything to help. It was terrible!
Business response:
To Whom May Concern. We apologies for the inconvenience caused.As you are aware this is a pet friendly hotel...We spoke to the long-term residents about the situation.I Hope your next visited will be pleasant.
Not a good stay for us. Initial looks are ok until we got our room….the whole 4th floor smelled like smoke and room had a very bad smell. The room was not clean and once we conducted our own inspection found bugs on bathroom and kitchen counters.
Business response:
Dear Andre, Thank you for choosing us. Please accept our apologies for not meeting your expectations during your visit. We follow the most rigorous industry standards regarding our rooms' cleanliness and pest control. Your feedback is discussed with our housekeeping team, and the suite will be professionally inspected and treated as a precaution. Our front desk is trained to handle such issues and improve your time with us. Although such incidents are rare, we are very sorry for the problems you encountered. Please stay with... read more
I was not happy I had no hot water in my room and they said they where working on it but it never got fixed
Business response:
Dear Xiomara, Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future.Sincerely,Hotel Management
The property had no hot water they did not say anything when we checked. Had to leave and go somewhere else
Business response:
Dear Chantal, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management
We stayed there for a night. We checked in late, sometimes very close to midnight. The room keys did not work. I had to go to lobby 3 times to bring someone for help to open the room. Terrible thing is there was no hot water in the tap. It was a February night. Extremely cold water and it was even difficult to wash our hands. Calling the reception, we were advised to run water for 40 minutes to get warm water! We tried but it did not work well. What a wastage of resources!!!
Business response:
Dear Guest, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management
NO HOT WATER ALL WEEKEND. THEN THE MANAGER CAUGHT AN ATTITUDE WHEN I TOLD HER ABOUT IT
Business response:
Dear Guest, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Secaucus - Meadowlands
How is Extended Stay America - Secaucus - Meadowlands rated?
Extended Stay America - Secaucus - Meadowlands has a 3.6 star rating with 3,106 reviews.
When is Extended Stay America - Secaucus - Meadowlands open?
Extended Stay America - Secaucus - Meadowlands is open now. It will close tomorrow at 12:00 a.m.