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Extended Stay America - Secaucus - Meadowlands
- Hotels
- Secaucus, NJ
About this business
Location details
1 Meadowlands Pkwy., Secaucus, NJ, 07094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No hot water, place needs an overhaul
Business response:
Dear Joaquim, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management
Badly in need of renovation. Not nice.
Business response:
Dear Michael, Thank you for choosing us for your recent visit. We appreciate the feedback about your time with us. We are always looking for ways to improve, and we have taken note of your comments on our plans for developing the property. We apologize for not meeting your expectations and are grateful for your business. We hope to welcome you again in the future.Sincerely,Hotel Management
Horrible place they constantly knock on your door for room inspections front desk staff are rude and un informative
Business response:
Dear Dayshion, We appreciate you taking the time to share your experience. We apologize if our room inspection process and interactions with our staff did not meet your expectations. Our team strives to create a positive environment, and we will address your concerns to ensure better communication and service. We value your input and hope you give us another opportunity to provide you with a more pleasant stay in the future.Sincerely,Hotel Management
Doors to enter room were broken at the locks Door was open wide when I returned to room after a long day. Checked out to check into a new hotel during my stay.
Business response:
Dear Victor, Thank you for choosing our hotel during your visit to our area. We appreciate your review and apologize for any inconvenience you may have experienced. We hope you will stay with us again so we can demonstrate our devotion to exceptional experiences. Thank you once more for taking the time to leave your review.Sincerely,Hotel Management
Nasty Hotel 1. Not sure but I feel like someone tried to break into our room. The door closer came out door frame. We had to squeeze into door to enter. Went down to speak to mgmt about it and they could care less. Changed room but felt unsafe. 2. Rooms need to be updated & plugs added. 3. The refrigerator made terrible noises. 4. Roach crawling in the bathroom. Will never stay again or recommend this hotel.
Business response:
Dear Crystal, Please accept our apologies for your disappointment during your stay. Providing an exceptional experience to every one of our guests is always our top priority; however, we are genuinely sorry to learn that we could not make that happen for you. Our guests' comfort and safety are our top priorities, and we deeply regret any inconvenience you encountered. We assure you that we have taken significant measures to address these issues and prevent them from happening again. If you'd like to provide further details o... read more
It says on some reviews for this property it's clean but my room is dusty when I came and hallway smells smoke all throughout my stay. The breakfast is not actually breakfast , just coffee and granola bars? I didn't expect that at all. This property is overpriced for what I saw and experienced. Sorry but I'm not going to recommend this place. Lots of regret for this experience.
Business response:
Dear Ronn, Thank you for choosing to stay with us. We are sorry you experienced issues with our housekeeping service and breakfast option that did not meet your expectations. Your comfort and satisfaction are paramount to us, and we regret not meeting your expectations. We take your feedback seriously and are committed to improving in these areas to ensure our guests have a wonderful experience. We hope to enhance your stay if you plan to revisit our city.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Secaucus - Meadowlands
How is Extended Stay America - Secaucus - Meadowlands rated?
Extended Stay America - Secaucus - Meadowlands has a 3.6 star rating with 3,106 reviews.
When is Extended Stay America - Secaucus - Meadowlands open?
Extended Stay America - Secaucus - Meadowlands is open now. It will close tomorrow at 12:00 a.m.