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Extended Stay America - Secaucus - Meadowlands
- Hotels
- Secaucus, NJ
About this business
Location details
1 Meadowlands Pkwy., Secaucus, NJ, 07094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Didn’t like anything about the property everything was old the beds were heard the blankets was horrible
Business response:
Thank you for your review. We sincerely apologize that you experienced so many difficulties during your stay with us. Your feedback regarding the bed and blankets has been shared with the appropriate individuals in our organization as we begin formulating plans for future updates. We hope you will give us another chance to prove ourselves in the future. Sincerely, Hotel Management
Spend a lil extra and go elsewhere It’s the middle of winter and the heat doesn’t work?!?!? The room didn’t have tv remote controller. You get what you pay for!
Business response:
Thank you for your review. We were disheartened to read our accommodations did not provide the value you were hoping for and for the issues you encountered in your suite. Your feedback will be shared with our housekeeping and maintenance teams for review and action. We appreciate your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management
Needs working room keys Had to get room key Twice because the door wouldn’t open. Tried it once had to go back downstairs. Went back up, came back down. Really aggravating
Business response:
Erica, thank you for reviewing our hotel. We apologize for the difficulties you had with your key card and regret the inconvenience it caused. Your feedback has been discussed with our front desk team to improve our future guests’ experiences. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
Bed sheets were dirty, thin pillows, musty room smell
Business response:
John, we apologize for the concerns you experienced during your stay with your suite. We work hard to provide a clean and comfortable environment; therefore, we regret that these issues compromised your experience. We will follow up on your concerns to ensure we are well poised to serve you better during your next stay. We hope you will stay with us again in the future. Sincerely, Hotel Management
Business response:
We are very disappointed that we did not deliver the exceptional stay you deserved. We never want to disappoint our guests in any way, and we would like to extend our sincere apologies for your experience. We hope you will revisit so we can make it up to you. Sincerely, Hotel Management
It was nasty the toilet didn’t work and the workers where terrible
Business response:
Dear Salena, please accept our sincere apologies for our hotel not living up to your expectations during your stay. Your feedback is important to us and has been discussed with our maintenance and housekeeping team to be more diligent in inspecting the room before they are allocated to future guests. We are looking forward to having you stay with us once again so we can provide you with the flawless visit you deserve. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Secaucus - Meadowlands
How is Extended Stay America - Secaucus - Meadowlands rated?
Extended Stay America - Secaucus - Meadowlands has a 3.6 star rating with 3,106 reviews.
When is Extended Stay America - Secaucus - Meadowlands open?
Extended Stay America - Secaucus - Meadowlands is open now. It will close tomorrow at 12:00 a.m.