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Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody
- Hotels
- Atlanta, GA
About this business
Location details
6330 Peachtree Dunwoody Rd., Atlanta, GA, 30328, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Filthy
Business response:
Dear Terra, We're truly sorry to hear about your experience. Providing a clean and comfortable environment for our guests is of utmost importance to us, and we regret that we fell short of meeting your expectations. Your feedback is invaluable, and we will address this issue with our housekeeping team immediately to ensure that cleanliness standards are upheld. Please accept our sincerest apologies for any inconvenience caused, and know that we take your comments seriously as we strive to continuously improve our services. W... read more
Nasty dirty
Business response:
Dear Linwuch, We deeply regret the challenges you encountered with the hotel's dirty condition and sincerely apologize for the inconvenience. Your feedback is invaluable as it highlights areas for improvement. Rest assured, we will address these concerns internally to enhance our service standards. If your travels bring you back to the area, we hope for an opportunity to provide you with a positive experience.Sincerely,Hotel Management
Smell like urine on steps. Hotel stinks literally
Business response:
Dear Staci, On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our team to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon.Sincerely,Hotel Management
Hope there were cooking wares since kitchen and stove all available
Business response:
Dear Liling, Thank you for being our guest. It is nice to know you were pleased with having a kitchen in the room. However, we apologize for the issues you disliked. During check-in, we will instruct our front desk team to mention our kitchenware policy. The dishes are kept at the front desk to ensure cleanliness and are delivered to the guest's suite as requested. Please revisit and allow us to serve you with better memories! Sincerely,Hotel Management
Not my cup of tea at all The room had a stench that I couldn’t get use to. It smelled like old stenches of cigarettes and funky carpets. The smell slapped me right in the face as soon as I opened the room door. Air fresheners only worked for a few min. I believe that if they actually use real cleaners and air fresheners, those rooms would smell a lot less cheap, The toilet was semi dirty, and then before that, it took almost 45min to check in. I couldn’t see myself going back there again.
Business response:
Dear Guest, Thank you for reviewing our hotel. We are sorry to hear that we did not live up to your expectations during your visit. Our goal is to provide our guests with clean and well-maintained rooms, and we understand that we failed to deliver on that promise in this instance. Your feedback is valuable to us, and we will address this with our staff. We value your business and would love the opportunity to exceed your expectations and give you the exceptional stay we are known for.Sincerely,Hotel Management
Scam between hotel & hotels.com Upon arrival, we were told that our room was no longer available. No one ever contacted us and we were forced to find where 12am in the morning after traveling. We were still charged for the stay after being told we would not be. Biggest scam ever. 0/10 would not recommend
Business response:
Dear Tamirra, Please accept our sincere apologies for any inconvenience you experienced with us. We never want to disappoint our guests, so we genuinely regret the situation you encountered with the reservation. Our team usually does a great job communicating with our guests to ensure a seamless experience for them. Therefore, we sincerely apologize this was not your experience. We will discuss this matter internally to prevent future occurrences. Regarding the charges, if you made your reservation through a third-party book... read more
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody
How is Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody rated?
Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody has a 3.1 star rating with 2,176 reviews.
When is Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody open?
Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody is open now. It will close tomorrow at 12:00 a.m.