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Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody
- Hotels
- Atlanta, GA
About this business
Location details
6330 Peachtree Dunwoody Rd., Atlanta, GA, 30328, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not my cup of tea at all The room had a stench that I couldn’t get use to. It smelled like old stenches of cigarettes and funky carpets. The smell slapped me right in the face as soon as I opened the room door. Air fresheners only worked for a few min. I believe that if they actually use real cleaners and air fresheners, those rooms would smell a lot less cheap, The toilet was semi dirty, and then before that, it took almost 45min to check in. I couldn’t see myself going back there again.
Business response:
Dear Guest, Thank you for reviewing our hotel. We are sorry to hear that we did not live up to your expectations during your visit. Our goal is to provide our guests with clean and well-maintained rooms, and we understand that we failed to deliver on that promise in this instance. Your feedback is valuable to us, and we will address this with our staff. We value your business and would love the opportunity to exceed your expectations and give you the exceptional stay we are known for.Sincerely,Hotel Management
Scam between hotel & hotels.com Upon arrival, we were told that our room was no longer available. No one ever contacted us and we were forced to find where 12am in the morning after traveling. We were still charged for the stay after being told we would not be. Biggest scam ever. 0/10 would not recommend
Business response:
Dear Tamirra, Please accept our sincere apologies for any inconvenience you experienced with us. We never want to disappoint our guests, so we genuinely regret the situation you encountered with the reservation. Our team usually does a great job communicating with our guests to ensure a seamless experience for them. Therefore, we sincerely apologize this was not your experience. We will discuss this matter internally to prevent future occurrences. Regarding the charges, if you made your reservation through a third-party book... read more
This was the worst place I’ve ever stayed at. My wife and I went to check in about midnight after driving 6 hours. We were both tired and she is pregnant. what should have been a simple and quick check in turns into 30-40 minutes bc the front desk lady seemed not to know how to check in. So close to 1am, we just went into the room and went to bed. My wife wakes up in the A.M. to find that our room was disgusting. There was mold in the toilet! The sink was broken, shower had hair and thick grout from one end of the tub to the... read more
Business response:
Dear Brandon, Thank you for choosing us. We regret the experience you and your wife had to suffer on this visit. The events detracted from a relaxing and seamless visit are very understandable. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. While we address the problems so they are attended carefully in ... read more
Dirty and Kept my Money Room was incredibly dirty when we arrived. We checked out within 30 minutes and we told we would receive a refund within five days. It has now been 9 days and still nothing. The front desk will not pick up the phone to take a call. Very disappointed, may have to challenge the charge with my credit card company.
Business response:
Dear Guest, We always want our guests to leave with a favorable impression of our hotel; therefore, we truly apologize for not meeting your expectations. We are sorry for the inconvenience you encountered with the charges on your card. We completely understand the frustration you must have experienced and would assure you this will be looked into and addressed. Your patience and understanding during this time would be greatly appreciated. Please revisit us for a better experience.Sincerely,Hotel Management
Disgusting! Pubes on towels bed and bath Shower was so disgusting there was a hair ball in the drain with no cover so it filled within seconds
Business response:
Dear Karitza, Thank you for your recent review of your stay. We sincerely appreciate your feedback and apologize for the oversight by our housekeeping staff during your recent stay. It is disappointing that your experience did not meet our high standards. We take this matter very seriously and will ensure that such oversights are not repeated. Your patience during your stay is greatly appreciated. We value your patronage, and we hope to host you again in the future, providing you with a flawless and memorable experience that... read more
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody
How is Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody rated?
Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody has a 3.1 star rating with 2,135 reviews.
When is Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody open?
Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody is open now. It will close tomorrow at 12:00 a.m.