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Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody
- Hotels
- Atlanta, GA
About this business
Location details
6330 Peachtree Dunwoody Rd., Atlanta, GA, 30328, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for choosing our hotel for your stay. We were disheartened to see the rating and sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management
You have very helpful, pleasant workers. The front desk lady was extremely helpful in getting my computer hooked up to your WiFi. We only have good things to say about the front desk staff. However, we were disappointed in the small things we take for granted when we stayed at other hotels, such as, only a third of toilet paper in the bathroom and also no hangers in the closet. We had to go to the front desk and ask for them. In cleanliness we only rate it fair. The microwave is very dirty. We did not use it. Actually we did... read more
Business response:
Thank you for your staying with us and for providing your feedback. We apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience and they bring their own personal items. So we certainly understand why you may have found our amenities a bit different than traditional hotels. But, we are happy to provide all in-room amenities. All these items are available at front desk. If we did not communicate this at the time ... read more
This property is in a good area. Vanessa was great Room was not clean, stuff on carpet. Hair on shower
Business response:
We know a well-maintained room sets up the tone for an excellent stay, but we apologize as this wasn’t your experience. Our team takes the cleanliness of our rooms very seriously so your feedback is shared and remedial steps within our housekeeping department are underway to ensure this issue does not happen again. Please consider giving us another chance to showcase you our improved side. Sincerely, Hotel Management
Good price, but hallways smelled like dog poop or dirty diapers along. The smell wafted into my room.
Business response:
Carla, although you were happy with our affordable rates, we are sorry for the cleanliness issues you encountered. Your feedback has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. Please accept our apologies, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Inadequate hotel standards Keke the guest services staff member was very rude and disrespectful. She did not know how to properly check me in nor did she see reservation for my entire prepaid stay. She threatened to call police because she was repeatedly talking over me. She actually rolled her eyes several times while speaking to me even after I showed her my hotel confirmation of the payment on my email. I later found out that Keke was upset at having to check in a woman with 4 small children at 1:30am in the cold because ... read more
Business response:
We sincerely apologize for falling short of your expectations and for not providing you with an exceptional stay. This is not the impression we like our guests to leave with. Your feedback will be used as a training tool to improve our service going ahead. Please consider a return visit to our hotel so that we can provide you with a better stay on a future date. Sincerely, Hotel Management
Business response:
Thank you for choosing our hotel for your stay. We were disheartened to see the rating and sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management
Just don’t stay here. Pay the extra few dollars for a different hotel, I promise it is worth it. This was the dirtiest hotel room I’ve ever seen - we saw a cockroach in the kitchen within 5 mins of being in the room. Find another hotel to stay in.
Poor shape Stinky and strange people are everywhere
Business response:
Thank you for choosing our hotel for your stay. We are disheartened to see the review and sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management
BATHROOM TUB AND SINK WAS BLOCKING, MAINTAINANCE REQUEST RAISED, STILL NO ONE TURNED UP BBN TILL WE CHECKOUT, ITS DELAYED FIR ABOVEN AND MENTIONED REASON,
Business response:
We are sorry you encountered some issues with maintenance services during your stay. It is very unusual for our Front Desk team to be unresponsive to the needs of a guest when made aware of an issue, and our maintenance staff delivers outstanding service. We sincerely apologize this was not the case during your recent stay. We have shared your feedback with our maintenance team as well as our front desk team and will use this as a training opportunity to improve our service delivery. Thank you for your feedback. Please come ... read more
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody
How is Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody rated?
Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody has a 3.1 star rating with 2,176 reviews.
When is Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody open?
Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody is open now. It will close tomorrow at 12:00 a.m.