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Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody
- Hotels
- Atlanta, GA
About this business
Location details
6330 Peachtree Dunwoody Rd., Atlanta, GA, 30328, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great Area for the price! The area was perfect being the near the perimeter mall! However, the hotel staff was not friendly, the bathroom was not clean, and didn’t have a white tub so we couldn’t tell if it was actually clean or not.
Business response:
Jerrica, thank you for choosing us. We offer our sincere apologies for the cleanliness issue and poor service you received from our associates. We consider your feedback very important, and thus it has been shared with the concerned teams, and we will take the appropriate steps to prevent these problems from happening again. We hope you’ll give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management
The only thing I like about my stay is that it was cheap. I’ll never stay here again. The staff (housekeeping) is so unprofessional, my first room bath tub still had pubic hair in it. My room was changed, that room had dead bugs on the floor. One of the workers said she would have housekeeping come sweep the floor. Instead she kicked the dead bugs in the hall way. My key card kept deactivating ( I was on my third key card). I ask staff at the front desk if housekeeping cleaned occupied rooms she stated “ only if your staying... read more
Business response:
We sincerely apologize for the difficulties you encountered while you were here and regret that we couldn’t deliver a perfect stay of your desire. Your feedback holds a lot of importance as it highlights areas of improvement, so it has been discussed with the concerned individuals in an effort to deliver better service and facilities to our guests moving forward. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area. Sincerely, Hotel Manageme... read more
It was easy to get to a lot of stores. So disappointed that the hotel was so dirty and I have stayed in other Extended Stay places but no more after being in this place.
Business response:
Thank you for being our guest. Although we're glad to know our location was ideal for you, but we apologize for the cleanliness issues you encountered while you were here. We have discussed your concerns with our housekeeping team, and we’re working on our protocols to ensure that this does not happen again. Please consider giving us another chance so we can make a favorable impression of our hotel. Sincerely, Hotel Management
Business response:
Thank you for choosing our hotel for your stay. We were disheartened to see the rating and sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management
You have very helpful, pleasant workers. The front desk lady was extremely helpful in getting my computer hooked up to your WiFi. We only have good things to say about the front desk staff. However, we were disappointed in the small things we take for granted when we stayed at other hotels, such as, only a third of toilet paper in the bathroom and also no hangers in the closet. We had to go to the front desk and ask for them. In cleanliness we only rate it fair. The microwave is very dirty. We did not use it. Actually we did... read more
Business response:
Thank you for your staying with us and for providing your feedback. We apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience and they bring their own personal items. So we certainly understand why you may have found our amenities a bit different than traditional hotels. But, we are happy to provide all in-room amenities. All these items are available at front desk. If we did not communicate this at the time ... read more
This property is in a good area. Vanessa was great Room was not clean, stuff on carpet. Hair on shower
Business response:
We know a well-maintained room sets up the tone for an excellent stay, but we apologize as this wasn’t your experience. Our team takes the cleanliness of our rooms very seriously so your feedback is shared and remedial steps within our housekeeping department are underway to ensure this issue does not happen again. Please consider giving us another chance to showcase you our improved side. Sincerely, Hotel Management
Good price, but hallways smelled like dog poop or dirty diapers along. The smell wafted into my room.
Business response:
Carla, although you were happy with our affordable rates, we are sorry for the cleanliness issues you encountered. Your feedback has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. Please accept our apologies, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Inadequate hotel standards Keke the guest services staff member was very rude and disrespectful. She did not know how to properly check me in nor did she see reservation for my entire prepaid stay. She threatened to call police because she was repeatedly talking over me. She actually rolled her eyes several times while speaking to me even after I showed her my hotel confirmation of the payment on my email. I later found out that Keke was upset at having to check in a woman with 4 small children at 1:30am in the cold because ... read more
Business response:
We sincerely apologize for falling short of your expectations and for not providing you with an exceptional stay. This is not the impression we like our guests to leave with. Your feedback will be used as a training tool to improve our service going ahead. Please consider a return visit to our hotel so that we can provide you with a better stay on a future date. Sincerely, Hotel Management
Business response:
Thank you for choosing our hotel for your stay. We were disheartened to see the rating and sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody
How is Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody rated?
Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody has a 3.1 star rating with 2,134 reviews.
When is Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody open?
Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody is open now. It will close tomorrow at 12:00 a.m.