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Extended Stay America Select Suites- Austin - Metro
- Hotels
- Austin, TX
About this business
Location details
6300 East US Hwy 290, Austin, TX, 78723, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bad bad bad Same as above Horrible service, cockroaches, broken furniture and no nothing worked(tv, phone, alarm). promised breakfast not available. Night manager was rude and condescending. Will never book again with booking .com. This hotel is a piece of trash and should not even have a rating
Roaches Staff was rude and there were roaches and dirt everywhere Nothing
Disappointing
It's a no for us! The hotel is outdated! The worse. I felt the springs in the mattress The location
Bad We showed up at 7pm and the staff was like sorry we dont have a room for yiu! Figure it out sorry, maybe we can give you a refund but yiu have to call Monday. No how can we rectify the stituation, no phone call, no text, no email saying we don’t have a room for yiu. It was basically figure it out next person in line. It went from Jordan, to assistant manager Melissa who both have horrible customer service and people skills!!! Never booking or staying at any of their properties again!!! Absolutley nothing!!
Bad Disgusting. Trashes were in the hallway. Once I entered the room, I smelled weed. Full of stains on the bedsheet and ashes. Only the price. I was cheap.
The staff was barely at the front desk they seemed like they didnt want to work here. HIGHLY DO NOT RECOMMEND! It was dirty, the elevator was dirty, the suite was dirty, it had black mold in the bathroom on the ceiling and dead roaches around, trash under the beds, barely any breakfast, weird neighbors. The whole place was falsely advertised. And it smelled like a bunch of chemicals in our room the only reason why we didnt cancel last minute is because we were going to be charged a fee for one night but which was already a l... read more
EL PERO HOTEL!!! Necesito porner una queja formal, en verdad quiero la devolución de mi dinero! El hotel estaba exageradamente sucio!había gente acostada en los pasillos, ebria y drogada Las habitaciones sumamente sucias, en una había una cucaracha y en la segunda una botella de cerveza detrás de la pantalla Las personas que te atienden son lo más groseras que he visto! Un joven de 20 años aproximadamente me atendió para el check in, solo me dio una clave de wifi en lugar de dos sin importar que había solicitado dos habitaci... read more
Very Poor
Frequently asked questions about Extended Stay America Select Suites- Austin - Metro
How is Extended Stay America Select Suites- Austin - Metro rated?
Extended Stay America Select Suites- Austin - Metro has a 2.9 star rating with 798 reviews.
When is Extended Stay America Select Suites- Austin - Metro open?
Extended Stay America Select Suites- Austin - Metro is open now. It will close tomorrow at 12:00 a.m.