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Extended Stay America Select Suites - Austin - Northwest
- Other
- Austin, TX
About this business
Welcome to Extended Stay America Select Suites - Austin - Northwest! We are the perfect location for business travelers, students, tourists and those relocating to the Austin, TX area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off U.S. Route 183. From our location, you can easily visit local attractions such as the Austin Aquarium, Bullock Texas State History Museum, Zilker Park and Sixth Street. When you stay at an Extended Stay America hotel,... read more
Location details
13689 Research Blvd, Austin, TX, 78750, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room cleanliness was disgusting. Shoes sticking to the floor and a/c did not work properly and no employee available at desk to address issue to. Found hair in bathroom tub. Very disappointed with the condition of the room.
The one place’s front desk is TERRIBLE!! We arrived at 9.30pm and waited until 12.30am for someone to check us in. No one in the front desk, and no one answered the phone number the hotel left. When someone finally showed up, no apologies, no explanation, and even yelled at us when we asked what’s wrong! WHAt?!!! Have never have happen in my 20 years travel life...
Stench, moldy shower curtain, half roll toilet paper. Full kitchen yet no coffee pot , dishes or utensils.
Be worned this is not a hotel! This is a bargain basement YMCA like residence facility where people live permanently. They are up all hours of the night. After 3:00 p.m. the "check in" window closes. It's a roll up concession stand type window covering with nobody in the "office" We had to call a number to get the night attendant to come down at 11:45 at night to check us in. He was not happy to say the very least. He was super rude and upset that he was woken up. There are NO amenities! There was a "matress" on a metal stan... read more
The receptionist had a dog at the desk. It was a pit bull which doesn’t have a great reputation. The bed in the room look as if it was falling apart and the mattress looked as it was pulled off the street. I was so disappointed that I didn’t even stay in the room. I would rather sleep in my car
Arrived at 2:00am and waited for over 30 minutes for the night attendant to show up and give me a key to my room.
The management is rude and they told me they ridnt have an open room then upon begging one was found.the toilet stopped up and flooded the bathroom floor.The bathrooms are old and ugly.the door was hard to close .overall a crappy hotel.
Frequently asked questions about Extended Stay America Select Suites - Austin - Northwest
How is Extended Stay America Select Suites - Austin - Northwest rated?
Extended Stay America Select Suites - Austin - Northwest has a 2.9 star rating with 1,088 reviews.
When is Extended Stay America Select Suites - Austin - Northwest open?
Extended Stay America Select Suites - Austin - Northwest is open now. It will close tomorrow at 12:00 a.m.