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Extended Stay America Select Suites - Boca Raton - Deerfield Beach
- Hotels
- Deerfield Beach, FL
About this business
Location details
1400 SW 11th Way, Deerfield Beach, FL, 33441, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Horrible Not family oriented does not have a pool and the staff is rude.
Business response:
We appreciate you taking the time to let us know the areas of opportunities that we can work on to improve the experiences for our future guests. Our staffs number one job is to always be pleasant and helpful and make you feel nothing but valued so we deeply apologize that this was not what we delivered during your stay.
On the expedia site it says check is 18 and older. When i aerived i wasnt able to check in bc the front desk said you have to be 21 in order to check in
Business response:
We apologize that this happened and apologize for any inconvenience that this may have caused. Thank you for providing us with this feedback and best wishes in your future travels.
Business response:
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Management
Business response:
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Management
I would not send my worst enemy here. Area is lousy, bed, pillows, blankets, abd sheets are a filthy mess. Cockroaches and bed bugs. We walked in the room and walked out. Thanks to expedia, they were able to refund one night and help us with a new hotel. Sleezy, disgusting, drug infested hotel. The kind of place where prostitutes are taken to and drug addicts are shooting up. DO NOT BRING YOUR CHILDREN HERE.
Business response:
We are so sorry to hear that you were not pleased with your stay.
The worst hotel you can ever go to I would not spe This was the worst Motel I ever been to I tried to get my money back cuz I was unsatisfied the staff was rude unprofessional talking about my money is not refundable I wasn't happy at the hotel it wasn't nothing there we had to go to Walmart and buy everything that we need it they only gave us one Tower and one rag it was horrible I have never been to a hotel like this before I would never ever go back again
Business response:
Thank you for sharing your experience. I wish your stay had been more pleasantly memorable as it is for so many of our guests and I’m so sorry to hear that there was some confusion about our refund policy that has left you with a bad impression. We wish you only the best in your future lodging and travels.
Business response:
Thank you for rating our hotel. We are sorry you did not enjoy your stay with us.
Business response:
Thank you for taking time to rate our hotel. We are sorry to hear that our hotel did not meet your expectations. Best wishes in your future travels.
Frequently asked questions about Extended Stay America Select Suites - Boca Raton - Deerfield Beach
How is Extended Stay America Select Suites - Boca Raton - Deerfield Beach rated?
Extended Stay America Select Suites - Boca Raton - Deerfield Beach has a 3.3 star rating with 1,909 reviews.
When is Extended Stay America Select Suites - Boca Raton - Deerfield Beach open?
Extended Stay America Select Suites - Boca Raton - Deerfield Beach is open now. It will close tomorrow at 12:00 a.m.