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Extended Stay America Select Suites - Boca Raton - Deerfield Beach
- Hotels
- Deerfield Beach, FL
About this business
Location details
1400 SW 11th Way, Deerfield Beach, FL, 33441, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No hay nadie que controle durante la noche,el viernes por la noche ,en el cuarto al lado del mio hicieron una fiesta y eran las 3 se la madrugada y no podia dormir de tanto ruido y musica,eso no deberia pasar ,y nadie hizo nada por eso
Non smoke around. Kind of safe environment and close to I-95
Business response:
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Management
Business response:
Dear Philip, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Management
The room smelled of stale smoke. There was also a musty smell in the room.
Business response:
Dear Xan, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Management
I didn't like when I arrive at the hotel it was a young man laying in front of the entrance way drinking a beer and then once I got inside I can hear someone inside augering and cursing at the top of the voice and then when I asked the lady did the room have cooking where she said no I'll have to purchase the cooking well I didn't understand that if we have a refrigerator and stove purchase cooking Ware so I didn't check into the hotel I left for a hotel that was suitable for me
Business response:
We strive to provide a great place at a great price. It sounds like our accommodations did not meet your needs. We hope you have only wonderful travels ahead and we would welcome you here the next time you think our accommodations would meet your needs.
The person staying in the room next door was banging on there door at 230am to be let in,then we woke up at 730am there were 3 roaches one by the sink one on the wall behind the TV and one on the chair by the bed,we killed them all and got out of that room,the young woman at the desk was to busy on her phone to ask about our stay she just took the key card and noded. We won't be staying here again!
Business response:
I'm so sorry to hear about your experience. We take every suspected pest sighting very seriously and I'm sorry it did not come across to you how diligently we acted. We apologize for the inconveniences you experienced during your stay with us and wish you the very best in your future travels and lodging.
The staff came into my room at 10am asking me if I’m checking out. Mind you the check out time is 11am. I feel like staff was completely rude.
Business response:
Dear Valued Guest, Thank you for taking the time to post a review about your recent stay at our hotel. I would like to apologize for the issues experienced. Please know that this is not our standard and we do hope that you give us another opportunity to provide you with a better experience in the future. Sincerely, Management
Bad location tied ti cancel as i pd for insurance to cancel. Im busy already explained this to expedia and my bank
Business response:
I'm sorry to hear about some cancellation and billing issues and hope they have been resolved for you.
Worst hotel stay ever. One guest had his pit bull unleashed and almost night me
Business response:
I'm so sorry to hear about your very disappointing experience.
Frequently asked questions about Extended Stay America Select Suites - Boca Raton - Deerfield Beach
How is Extended Stay America Select Suites - Boca Raton - Deerfield Beach rated?
Extended Stay America Select Suites - Boca Raton - Deerfield Beach has a 3.3 star rating with 1,909 reviews.
When is Extended Stay America Select Suites - Boca Raton - Deerfield Beach open?
Extended Stay America Select Suites - Boca Raton - Deerfield Beach is open now. It will close tomorrow at 12:00 a.m.