Extended Stay America Select Suites - Chicago - Darien

Melissa 

on Expedia

8 years ago

Was just "OKAY". Normally, I'd expect that if a tent card in the room denotes that we should have silverware, coffee cups and dishes as inclusive, that those items were actually IN the room. (I would have liked for my son to have a spoon to eat his cereal rather than improvise.) Was told at checkout that I would've needed to REQUEST those items. 

Ruimeng 

on Expedia

8 years ago

Bad experience! 

Anonymous 

on Expedia

8 years ago

Cheap Just bad. Halls smelled of smoke. Pet hair in room. No coffee maker in room - cant remember the last hotel room, especially one that advertised a kitchen that had no coffee maker. also cable was out so no baseball. Minimal towels in room. 

Don 

on Expedia

8 years ago

Oh! Man where do I start? Its tucked away on a quiet side road which I liked. The room was clean but not as warm and comfortable as most motels. Customer service was very bad. Maggie seemed always confused and unapologetic for inconveniences. My room had no face towels and there was none available so I had to buy some from Walmart. The beds was not comfortable and the bedding was very old. The phone did not work. No cable TV Breakfast was bland, only granola bars, oatmeal, and coffee. 

Anonymous 

on Expedia

9 years ago

Clenliness was meh. I stayed here because a previous one I stayed at was excellent but this one was like a Super 8. The "grab and go" breakfast had no coffee and practically everything was gone. The whole experience was just ok. 

Anonymous 

on Expedia

9 years ago

Went to the room the beds weren't made the ladder in the middle of the room like they're working on this room had to go back to the front desk from the third floor and they wanted to send a cleaning lady up there to clean the room and then go back in I said no way I will never stay at extended-stay hotel ever again 

Quintin T. 

on Expedia

9 years ago

Not good 

Mike 

on Expedia

9 years ago

What. A. Nightmare. Made reservations online. When I arrived, no one was working the desk and on of the cleaning ladies had to check us in. She was very sweet but you could tell this was not her job. We receive our room key and when we get to our room, it's filthy. Bed sheets are on the floor and there are dirty dishes everywhere. We went back down to the counter and the cleaning lady called the assistant manager (why was she not working?) and I spoke to her on the phone. I explained I wanted a non smoking room but she insis... read more