Extended Stay America Select Suites - Chicago - Naperville - West

Kristine 

on Expedia

5 years ago

Little run down however clean and lots of space. Bed was extremely uncomfortable 

David 

on Expedia

5 years ago

Go anywhere else Just a dump, no one cares about anything. Hospitality is non-existent. Every problem is your fault, so don't bother asking. 

Andy 

on Expedia

5 years ago

This is terrible hotel . Toilets was not flushed. Dirty floor and beds. Did not even have coffee machine or iron. Stay away!! 

Angela 

on Expedia

5 years ago

Felt Dirty walking in This place is filthy. There are no dishes or coffee service unless you call downstairs. I asked for a glass and a mug and both were dirty! The sheets didn’t appear to be changed either!! Clean towels and soap products but everything else, including the counter tops and bedside table were dusty and streaked with dirt! 

Thomas 

on Expedia

5 years ago

Very run down and smelly. 

Anonymous 

on Expedia

5 years ago

Nothing we were told would be provided was there, the burners on the stove barely worked, carpet ripping, back door didn’t lock. Very disappointing 

Randy 

on Expedia

5 years ago

I was not expecting to see that people actually "LIVE" in this hotel. People standing in hall ways in the late nights talking and laughing. Had problems with the staff knowing when we were suppose to be checking out. We were locked out of our room ( both rooms ) twice because someone at the desk didn't understand something or had a question for us. The outside of building is very deceiving as to what the inside really is. Outside looks good. Inside, you could tell it has been smoked in for a long time or just not cleaned eno... read more

Kelly 

on Expedia

5 years ago

Very dirty. People are very unfriendly. It is like a section 8 buiding for rif raf.They say breakfast they put out breakfast bars and coffee. The cable and regular tv wete horrendous. Never again. 

Anonymous 

on Expedia

5 years ago

the place is no close to 3 stars, when we got there the seevice was un profesional, the equipment didn work se was not poñite, it manager the same. We got tk the room and i notice stain in the refrigerator like ineedwd maintenace, the counter the same, but the worse think was that in the bed i notice a small centipedes running across de bed and i decide that it was not a place I wanted to stay. Please you need to review your partners, i will put a formal complaint letter in the following days. The place i give it q one start... read more