Extended Stay America Select Suites - Chicago - O'Hare

Wayne 

on Expedia

8 years ago

Our stay is rated above. The amenities states "Weekly housekeeping provided" suggesting that the room will be provided service (replace spoil towels, bedding, and bathroom necessities) at least one day within a week. Local representative informed us that our room must be occupied for 7 consecutive days for service. The property had 2 structures 1201 and 1207 with 1207 receiving a remodel providing an exercise room (adequate equipment) and TV lounging area. Guest from 1201 had access to the exercise room by searching for a ho... read more

chris 

on Expedia

8 years ago

The room they gave us is not even clean at all. Trashes were on the floor and toilet from the previous guess. I need to picked up the dirt because there's no available room to transfer us. The smell was so bad and to make it worse when u open the refrigerator it smells like a spoiled food because it's not even plug in and working. The staff of this hotel have to make sure that each room is totally clean before giving the room key to the guess. It seems like this hotel doesn't have a standard procedure in cleaning to make sur... read more

Anonymous 

on Expedia

8 years ago

Bad Hotel was very dirty and acceptable. I checked in and immediatly checked out cashed in 40,000 points with Hilton and stayed at O'Hara Airport 

Raja 

on Expedia

9 years ago

No Proper Facility As per my observation, this is a kind of lodge. No water, no proper breakfast.... 

Ramakanta 

on Expedia

9 years ago

Dirty Rooms I should say this is a very badly maintained hotel when we entered the hotel with a small kid found the room to be completely flithy and no one there to help us out. Kitchen utensils are not there and when i went down they said i have to come back in morning. Bathroom luck not working , microwave is badly maintained , hair dryer not working etc etc.. If you are travelling with family this is definitely not the place to go for.... I should say this is a lesson learned for me.. 

Anonymous 

on Expedia

9 years ago

No service There was poor service and I was there for two weeks and no housekeeping touched my room. And If you wanted to use any amenities listed you had to sign things out. 

Anonymous 

on Expedia

9 years ago

smoking rooms smell, very noisy, not recommended. No on site fitness room, have to go to the other side. 

Liz 

on Expedia

9 years ago

Disappointing I rented the room for 3 night and I have to canceled because the place was not good.