Extended Stay America Select Suites - Chicago - O'Hare

Mulunesh 

on Expedia

10 years ago

Worst hotel experience The worst hotel I've ever stayed. Smelly, noisy. Dirty room and bathroom toilet leaks. I'm glad we were there only for one night. 

Anonymous 

on Expedia

10 years ago

Not worth it Everything about this place was dated. I've stayed in Extended Stay hotels before, but they were never quite this bad. First off, i got a smoking room. I should have checked the fine print more closely when i signed up - so yes, that was my oversight. On check-in, the person at the front desk (who seemed to be one of the cleaning staff) was very cordial and apologetic, but had no authority to change rooms. So i spent the night in a room that smelled strongly of smoke, and kept me up most of the night with a head... read more

Anonymous 

on Expedia

10 years ago

あまり、、、 宿泊した部屋自体はかろうじて満足できるが、泊まっている客層があまりよくない。廊下にゴミなど不要なものがビニール袋に入れて放ってある。それを掃除しないホテルの対応も疑問に思える。 

Anonymous 

on Expedia

10 years ago

Called reservation without notification Worst experience...I got to the hotel, the hotel had no rooms. Instead of the hotel helping me find a neither by hotel, they cancelled my hotel reservation. the front desk just told me there are no rooms neither by at other hotels. I drove few blocks east of the hotel came across the Marriot Courtyard, I asked for a room they replied they had plenty of rooms to accommodate me and others. 

1234 

on Expedia

10 years ago

Unpleseant stay Front desk staff are very rude! Rooms are smelly and sometimes not properly cleaned out. Non-smoker rooms are special request. I am definitely not staying in this hotel again!! 

Anonymous 

on Expedia

10 years ago

Terrible Very poor service... Also found pubic hair in my bed! This was not a good experience 

Anonymous 

on Expedia

10 years ago

Nearly in to the dump category._------------------ Worse than super 8 or motel 6 by far--_-------------- 

RN 

on Expedia

10 years ago

Terrible hotel close to the airport Hotel staff was very unfriendly. Though this is an extended stay, we need to go to the desk and ask for anything you need. Nothing is included in the room - the whole kitchen is empty. 

Elaine 

on Expedia

10 years ago

Reasonably close to airport. BUT....... Only one poor girl on Reception. She had to deal with a loud , demanding persistant 'problem' customer with unresolvable issues so we couldn't check on ( after 17hrs travelling!) for over 30 mins. Then we had a room where there wasn't even a glass or cup & we were desperate for water. We kept going back to Reception to ask about the lack of facilities but then there was no one there. The phones weren't working at all in the building. There were by then queues at a non attended Receptio... read more