Extended Stay America Select Suites - Chicago - O'Hare

Kris 

on Expedia

6 years ago

Never stay here Horrible. I arrived to a used room. I went down to ask what happened and they sent me back to another unclean room. I slept on top of the sheets and used my jacket as comforter. 

Lloyd 

on Expedia

6 years ago

Upon check in they assigned us to a room already occupied. We woke the other guest already in the room when trying to open the door. Upon getting a room, we had no glassware (plastic or otherwise), no ice machine available for our refreshments and the continental breakfast was lousy - packaged muffins and granola bars. Witnessed a housekeeping employee pocket 3 of the muffins leaving only one left for guests. 

Anonymous 

on Expedia

6 years ago

Smelled like smoke. Dirty rooms. People were complaining about rooms being dirty. Cleanliness overall was not good. 

Anonymous 

on Expedia

6 years ago

We requested a non smoking room and they gave us a non smoking room that was on a floor with smoking rooms. You could smell smoke when you got off the elevator and down the hallways. I requested a non smoking room due to a medical condition and was told they couldn't give me a room on a different floor. The room itself was ice cold in the middle of winter in Chicago because the room's windows were left open and the heat was turned off, not down but off. There was hair in our shower around the drain and we had no washclothes ... read more

jessica 

on Expedia

6 years ago

the worst expierence ive ever had in hotel the service was terrible they only have one shuttle for both hotels and if u dont know about it they will let you hang