Extended Stay America Select Suites - Chicago - Westmont - Oak Brook

Maricela 

on Expedia

3 years ago

All night there was junkies coming in and out of the place drug dealers coming and going and a hooker hanging out of a van taking care of a Jon. 

jesse 

on Expedia

3 years ago

There waa bug marks on the walls and ceiling. Dead bugs next to next on cart and dead bug on ceiling. Loud hot water pipes 

Connie 

on Expedia

3 years ago

Floors were so sticky and had not been cleaned- there was brown spots all over the hardwood. Cabinets were broken and doors broken off hinge. It smelled like an old man cologne, and the hallways smelled like smoke. 

Darius 

on Expedia

3 years ago

Low Budget For The Area Terrible!!!! Waste of money… I wanted a refund!!! It’s very pet friendly. Dogs everywhere. Dogs just barking from inside the room as you walk through the hall. My room was terrible. Outlet covers falling off the walls. The tub had been repainted and was peeling. The young name named Lion or Lying wasn’t no help about the issues I complained about. Never again!!! Windows had no screens and the windows were open. Fridge was tiny and stove looked unplugged. The TV remote didn’t work. It’s so much I’m tir... read more

Maria 

on Expedia

3 years ago

Bathroom was disgusting Whenever, I walk into a room I do a quick walk thru to make sure it's clean. Well, the first thing I noticed was the crap splat that was all over toilet. There was hair on the tub and around the sink. Floors haven't been swept or mopped in a long time. The receptionist did mention that he was the only one there so I didn't bother complaining. We were exhausted and I had some wipes with me so i cleaned the toilet. There's posters about the products they supposedly use 😑 We won't be going back! 

Alzure 

on Expedia

3 years ago

Fire detector was on for more than 30mins 

Jose A. 

on Expedia

3 years ago

Upon check in I walked in to an empty front desk which led me to wait for over 30 mins for staff to help me. After numerous attempts to get a hold of someone he finally showed up and I was finally checked in. I also had ZERO rolls of toilet paper in the bathroom, good thing I looked before I sat!! 8:30 on Sunday(check out day) morning my family was woken up by the fire alarm going off, when I opened my door to see what was going on nothing but clouds of Marijuana smoke in the hallways!! 

Tiki 

on Expedia

3 years ago

First day we saw roaches! Staff was friendly and understanding! Are has more than enough entertainment. Other than Property needs more items to complete guest needs like silver Ware and etc.