Extended Stay America Select Suites - Chicago - Westmont - Oak Brook

Terrance 

on Expedia

5 years ago

not good asked to check in early and told me i had to pay extra. Then when I finally agreed, the room was not ready. I came back after check in time because AFTER the original check in time at 3 and the room was STILL not ready. Staff seemed not to care at all!! 

Brian 

on Expedia

5 years ago

Smells like cigarettes and weed, the bed is hard as a rock, the ac heater is super loud, and the office chair was broke. 

Latterdaycowboy 

on Expedia

5 years ago

The toilet was broken the way the management handled the some of the other problems was a little bit over the top. What they call a continental breakfast wasn't even close two granola bars and coffee I mean come on. Had the stuff overcharged me for my room and also tried to charge me for my service animals and I will save registered service animals the room rate change from day-to-day when I booked it in advance just not a real good experience. 

Kathleen 

on Expedia

5 years ago

I will not be stating there ever again. On thenlast day we were there we saw a huge roach. Don't need to say anything else about trip 

Anonymous 

on Expedia

5 years ago

There was nothing unique. The housekeeping staff are lazy. 

DeShawn 

on Expedia

5 years ago

My stay here was the absolute worst I’ve never been exposed to bedbugs until my recent stay at this hotel. This is not my first time staying here at this hotel. I have bites on my arm and I also have a few pictures and when I notified them of the situation they seemed as tho it wasn’t a big deal I even called hotels.com to complain then I called the hotel to report the problem for the second time and they will not issue out a refund which is absurd.